Solutions Engineer, Wireless - NJ, Remote
About The Position
This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction. The work enables tailored wireless solutions that enhance customer experience and drive business growth. This is a remote position aligned to a specific business market or territory. Candidates should reside within or in reasonable proximity to the primary market or territory they will support. Location expectations depend on business coverage needs and may include regular travel within the assigned territory.
Requirements
- Bachelor's degree plus 3 years of related work experience, or an advanced degree with 1 year of related work experience, or an equivalent combination of education and experience.
- 3+ years of experience in telecommunications, solutions consulting, or engineering roles, with a professional track record of successful solution sales and managing internal and external relationships in a matrix environment.
- Communication skills.
- Customer needs identification.
- Product knowledge.
- Project management.
- Business sales.
- Solution consultation.
- Technical demonstrations.
- Technical presentations.
- Technical training.
- Wireless networks.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- Experience supporting wireless business sales teams (SMB, ENT, or GOV).
Responsibilities
- Support small business sales teams selling in-market to drive solution adoption and customer engagement for accounts with 1–9 employees.
- Participate in multiple customer meetings daily to provide technical consultation and solution guidance, including presenting solution features, benefits, and ROI.
- Assist with in-building coverage requests to improve network accessibility.
- Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts.
- Perform other duties and projects as assigned by business management.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant.
- Employee stock purchase plan.
- 401(k).
- Access to free, year-round money coaches.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Paid time off.
- Up to 12 paid holidays.
- Paid parental and family leave.
- Family building benefits.
- Back-up care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance.
- College coaching.
- Short- and long-term disability coverage.
- Voluntary AD&D coverage.
- Voluntary accident coverage.
- Voluntary life insurance.
- Voluntary disability insurance.
- Voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
- Sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
