Solutions Consulting Manager

Palo Alto Networks • New York City, NY

7d • Remote

About The Position

The Solutions Consulting Manager is the technical leader for a District Solutions Consulting team, guiding customers in understanding their environments, selecting solutions, and realizing value from their Palo Alto Networks investments. Working closely with the District Sales Manager, this leader develops customer relationships and helps customers detect and prevent advanced cyberattacks and breaches. The role guides and develops the team to create technical solutions that address customers’ business imperatives and champions Palo Alto Networks’ on-premises, cloud, and security operations services as customers’ preferred cybersecurity choice.

The manager recruits, mentors, trains, and develops team members; supports complex customer evaluations; leads technical validation; and coordinates with Professional Services, Customer Success, Specialist, pre-sales, and post-sales teams. The role also builds customer relationships, presents technical guidance to stakeholders at all levels, contributes customer feedback and requirements to product teams, and partners with the sales counterpart to develop a regional or district technical strategy. The position is remote and requires 50–75% travel within the region.

Requirements

• Experience as a pre-sales System Engineer Manager.
• Experience as a Senior System Engineer or Specialist.
• Industry knowledge of security product market trends and directional awareness of the company’s roadmap and technology development efforts.
• Knowledge of competitor offerings and products.
• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customers.
• Experience selling, designing, implementing, or managing one or more of the following: Network Security, SASE, SaaS, CNAPP, or SOC Transformation Technologies.
• Experience partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions.
• Strong written and verbal communication and presentation skills.
• Quota-driven attitude focused on clients’ best solutions and serving as a trusted advisor.
• Proficiency in English.

Responsibilities

• Recruit and hire Solutions Consultants for the territory.
• Train, mentor, review, and develop team members, keeping them engaged and supporting their career growth.
• Support the field Solutions Consultant team in complex evaluations, problem-solving, and challenging customer environments.
• Lead and coach the team on technical validation efforts and best practices to secure technical wins in assigned opportunities.
• Define, create, and monitor individual development plans for team members.
• Coordinate with Professional Services, Customer Success, and Specialist teams to support customer implementation and adoption.
• Provide technical leadership in customer interactions, including sharing security trends and practices used by other customers.
• Drive Palo Alto Networks Platformization efforts within assigned accounts.
• Coordinate with the Domain Specialist Manager to align resources with projects.
• Serve as an escalation point and collaborate with pre-sales and post-sales teams to address issues.
• Build and maintain relationships with key customers, develop reference accounts, and help account teams plan to grow business.
• Present as a subject-matter expert to customer stakeholders at all levels, from technicians to CIOs.
• Discuss competitor offerings and position Palo Alto Networks solutions as the best alternative.
• Work with Product Management, Technical Marketing, and R&D to develop requirements and product features for large customers and provide customer feedback.
• Travel 50–75% within the region.
• Partner with the District Sales Manager to develop a technical strategy that accelerates growth, identify focus areas, and design a regional or district engagement model.

Benefits

• Restricted stock units may be included in compensation.
• A bonus may be included in compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed