Manager, Solutions Consulting

Palo Alto Networks

5h•Remote

About The Position

The Solutions Consultant Manager is the technical leader for a District Solutions Consulting team, guiding customers in understanding their environments, selecting solutions, and realizing value from their investments with Palo Alto Networks. The role partners closely with the District Sales Manager and customer account teams to develop relationships and technical strategies that help customers detect and prevent cyberattacks and breaches. The manager leads, mentors, and develops the team to create innovative technical solutions aligned with customers’ business priorities. The role champions Palo Alto Networks’ on-premises, cloud, and security operations offerings, supports customer evaluations and implementations, and provides customer-informed feedback to product teams. This is a remote role with regional travel of 50–75%.

Requirements

Experience as a pre-sales System Engineer Manager.
Experience as a Senior System Engineer or Specialist.
Industry knowledge of security product market trends and awareness of company roadmap and technology development efforts.
Knowledge of competitor offerings and products.
Knowledge of delivering comprehensive security solutions to Palo Alto Networks customers.
Experience selling, designing, implementing, or managing one or more of the following: Network Security, SASE, SaaS, CNAPP, or SOC Transformation Technologies.
Experience partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions.
Strong written and verbal communication and presentation skills.
Quota-driven attitude focused on finding the best solution for clients and acting as a trusted advisor.
Proficiency in English.

Responsibilities

Recruit and hire Solutions Consultants for the territory.
Train, mentor, and review team members, supporting their engagement and career success.
Support the field Solutions Consultant team with complex evaluations, problem-solving, and challenging customer environments.
Lead and coach the team on technical validation efforts and best practices to help secure technical wins in assigned opportunities.
Create and monitor individual development plans for team members.
Coordinate with Professional Services, Customer Success, and Specialist teams to support customer implementation and adoption.
Provide technical leadership in customer interactions, including sharing security trends and practices used by other customers.
Drive Palo Alto Networks Platformization efforts within assigned accounts.
Coordinate with the Domain Specialist Manager to use resources effectively and align resources with projects.
Serve as an escalation point, collaborating with pre-sales and post-sales teams to address issues.
Build and maintain key customer relationships, develop reference accounts, and help account teams plan to grow business.
Present as a subject-matter expert to customer stakeholders at all levels, from technicians to CIOs.
Discuss competitor offerings and position Palo Alto Networks solutions as alternatives.
Work with Product Management, Technical Marketing, and R&D to develop requirements and product features for large customers and provide customer feedback.
Partner with the District Sales Manager to develop a technical strategy that accelerates growth, including identifying target verticals, markets, use cases, solutions, and engagement models for the region or district.
Travel 50–75% within the region.