Manager, Solutions Consulting
About The Position
The Manager, Solutions Consulting leads AbsenceSoft’s team of Solutions Consultants, who partner with Sales to demonstrate how the platform addresses customers’ leave and accommodations challenges. Reporting to the CRO, this hands-on leadership role oversees hiring, coaching, demonstration standards, and deal strategy while also participating directly in complex opportunities. Success is measured by improving win rates and accelerating the onboarding of new Solutions Consultants. The manager develops a team of 4–8 Solutions Consultants, partners with Sales leadership on coverage and deal priorities, maintains expertise in the AbsenceSoft platform and the leave and accommodations landscape, and improves team processes as the function grows. The role also participates in the company’s compliance environment and helps maintain applicable organizational security and compliance controls within the department and the roles it oversees.
Requirements
- 3–5 years of experience as a Solutions Consultant, Sales Engineer, or in a similar presales role, ideally in HR technology, SaaS, or related enterprise software.
- 1–2 years directly managing or leading a presales or Solutions Consulting team, including hiring, coaching, and performance management.
- Ability to implement and refine established processes and playbooks to improve team consistency and performance.
- Strong communication skills and experience presenting to and influencing technical and executive audiences.
- Ability to operate as a hands-on leader, participating directly in deals while developing others to do the same.
Nice To Haves
- Experience in leave, accommodations, HR, or benefits technology.
- Familiarity with Salesforce and demonstration or discovery tools commonly used in SaaS sales cycles.
- Experience scaling a team during a period of rapid growth.
Responsibilities
- Hire, onboard, coach, and develop a team of 4–8 Solutions Consultants.
- Implement and maintain demonstration standards, discovery frameworks, and win/loss review practices.
- Set individual and team goals tied to revenue outcomes and conduct regular individual meetings and pipeline reviews.
- Build a team culture that balances high performance with support.
- Partner with Sales leadership to align Solutions Consultant coverage, prioritization, and deal strategy across new business, expansion, and renewal opportunities.
- Participate directly in strategic or complex opportunities by joining calls, improving demonstrations, and helping close deals when needed.
- Serve as an escalation point for technical or process roadblocks during the sales cycle.
- Communicate team performance, capacity, and needs to the CRO and cross-functional stakeholders.
- Maintain expertise in the AbsenceSoft platform and the leave and accommodations landscape.
- Stay informed about customer feedback and the product roadmap to help position new capabilities.
- Identify and address gaps in process, tooling, or coverage as the team grows.
- Participate in a highly compliant environment and help maintain applicable company security and compliance controls within the department and supervised roles.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits.
- Performance-based bonus program.
- Equity opportunities.
- Flexible time off.
- Paid holidays.
- Flexible leave programs.
- Access to learning resources and leadership programs.
- Opportunities to take on new challenges and expand impact.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
