Manager, Solutions Consulting

Nexthink•Boston, MA

13d•Hybrid

About The Position

Nexthink is seeking a motivated and inspirational leader to join its US Solution Consulting leadership team. The Solution Consulting Manager leads a team of 6–10 Solution Consultants and partners with Sales to develop compelling value propositions for executive and technical audiences at enterprise accounts. The manager coaches the team on technical sales strategy and collaborates with Sales, Professional Services, Customer Success, Product Management, Product Marketing, Engineering, and Support. The role manages regional pre-sales support, team enablement, performance reviews, development planning, and coaching. It also works with Sales Leadership to set pursuit strategy, prioritize and execute sales motions, contribute to forecasts and quarterly business reviews, and drive company and Solution Consulting initiatives. The manager oversees proof-of-value processes, supports customer and prospect engagements, helps resolve critical customer situations, and contributes to company events and marketing activities. The position reports to the Senior Director of Solution Consulting, North America; local sales regions set day-to-day priorities. Candidates must reside in the US Eastern Time Zone. Travel may reach 50%, mostly domestic, with occasional travel to other Nexthink sites in the US and internationally.

Requirements

At least 8 years of experience in a SaaS pre-sales role.
3–5 years of experience managing a team.
Proven experience partnering with a sales organization and a record of meeting or exceeding assigned revenue goals.
Proven experience leading the introduction of new technology into a new market.
Knowledge of and experience selling cloud/SaaS-based technology.
Superior business acumen and ability to use business context to develop creative, pragmatic solutions.
Entrepreneurial mindset and ability to work independently with little guidance, exercise sound judgment, and escalate issues when needed.
Exceptional written, oral, and interpersonal communication skills, including the ability to interact comfortably with senior leaders and executives.
Ability to work as a team player and find solutions in a dynamic work environment.
Must reside in the US Eastern Time Zone.
Ability to travel up to 50%, mostly domestically, with occasional travel to other Nexthink sites in the US and internationally.

Nice To Haves

Experience in Digital Workplace, End User, or Desktop Services.
Experience in Digital Experience Monitoring or similar end-user-experience-driven functions.
Experience in Security, Governance, Risk, or Compliance disciplines.
Experience in Service Management, the ITIL framework, Service Lifecycle, or other quality-of-service disciplines.

Responsibilities

Manage a regional team of Solution Consultants providing pre-sales support for sales opportunities.
Recruit, retain, develop, and enable the Solution Consulting team to support the sale of Nexthink products.
Conduct performance reviews, development planning, and regular one-on-one coaching with Solution Consultants and Sales Leadership.
Partner with local Sales Leadership to prioritize and execute sales motions and maximize revenue attainment against regional and company targets.
Manage proof-of-value processes to ensure successful technical execution and wins.
Coach and mentor the team on sales pursuit strategy and execution.
Collaborate cross-functionally with Professional Services, Product Management, Engineering, Customer Success, and Support to align field efforts and resolve critical customer or prospect situations.
Attend customer and prospect meetings as a contributor and coach.
Contribute to forecast calls, quarterly business reviews, and corporate and Solution Consulting initiatives and OKRs.
Create a culture of teamwork, partnership, and continuous improvement in a dynamic environment.
Participate as a speaker in key company events and other marketing activities.

Benefits

Health, dental, and vision benefits covered 100% by the company for US employees.
Access to life insurance, long-term disability, and accidental death/personal loss coverage.
Flexible hours.
Unlimited paid time off, in addition to 15 days of holidays offered.
11 company-paid holidays.
Three extra days for volunteering.
Hybrid work model balancing office and remote work.
Structured onboarding to foster connections and team integration.
Free access to professional training platforms.
Up to 16 weeks of paid leave for birthing parents or primary caregivers and 6 weeks for secondary caregivers.
401(k) plan with up to 4% company matching contributions and immediate vesting.
Bonuses for successful employee referrals after three months of continuous employment.
Base salary of $160,000–$196,000 gross per year and total on-target earnings of $228,000–$280,000, with additional opportunity to earn commissions above that range.