Manager, Solutions Consulting
About The Position
Figma is hiring a Manager, AMER Solutions Consulting to lead a team supporting AMER Enterprise accounts. The role combines technical expertise and business context to communicate what is technically possible and bring Figma’s platform to enterprise customers. The manager will work with Sales, Product, Customer Experience, and Support to develop consultative strategies that unlock customer value and accelerate growth. The position also involves scaling the Solutions Consulting function and helping evolve Figma’s enterprise go-to-market motion. This is a full-time role based at Figma’s New York hub or remotely within the Eastern US time zone. The manager will lead and develop the team, participate in customer and prospect meetings, shape technical pre- and post-sales strategy, build programs to increase team impact, and monitor performance. The stated annual base salary range is $185,600–$316,800 USD. Figma offers equity and a competitive benefits package.
Requirements
- At least 3 years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback.
- At least 8 years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization.
- Ability to design and implement strategic programs that drive impact across teams, while also solving problems hands-on and coaching effectively.
- Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to explain complex technical concepts clearly to technical and non-technical audiences.
- Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support.
Nice To Haves
- Practical experience using or working with Figma.
- Experience working across multiple time zones.
- Knowledge of light scripting, querying, or prototyping.
Responsibilities
- Lead and motivate a diverse team of Solutions Consultants across AMER.
- Participate in customer and prospect meetings alongside the team.
- Support ongoing training and development, including mentorship, hiring, and career growth.
- Collaborate cross-functionally to define and execute technical pre- and post-sales strategy.
- Build and implement programs to scale Solutions Consultants and increase their impact for customers.
- Monitor team performance and help the team exceed its goals.
Benefits
- Equity
- Health, dental, and vision coverage
- Retirement benefits with company contributions
- Parental leave and reproductive or family planning support
- Mental health and wellness benefits
- Paid time off, including employer-provided flexible PTO for eligible exempt employees
- Paid sick leave and holidays
- Company recharge days may be offered
- Cell phone and home internet reimbursements may be offered
- Lifestyle spending accounts may be offered
- Annual bonus plan for eligible non-sales roles
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
