Manager, Solutions Consulting
About The Position
The Solutions Consultant Manager is the technical leader for a District Solutions Consulting team and works closely with the District Sales Manager to help customers understand their environments, receive solution guidance, and realize value from their Palo Alto Networks investments. The manager guides and develops the team to define innovative technical solutions that address customers’ key business imperatives, helps customers prevent cyberattacks and breaches, and champions Palo Alto Networks’ on-premises, cloud, and security operations offerings. The role also develops team talent and provides customer-informed feedback to product management on feature requests and product improvements. This is a remote role with frequent regional travel. The manager collaborates with sales, specialist, professional services, customer success, product management, technical marketing, R&D, and pre-sales and post-sales teams to support customer evaluations, solution adoption, and business growth. The position requires TS/SCI clearance; TS/SCI with Full Scope Poly is preferred.
Requirements
- Experience as a pre-sales Systems Engineer Manager.
- Experience as a Senior Systems Engineer or Specialist.
- Industry knowledge of security product market trends, competitor offerings, and product roadmaps and technology development.
- Knowledge of delivering comprehensive security solutions to Palo Alto Networks customers.
- Experience selling, designing, implementing, or managing one or more of Network Security, SASE, SaaS, CNAPP, or SOC Transformation technologies.
- Experience partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions.
- Strong written and verbal communication and presentation skills.
- Quota-driven attitude focused on identifying the client's best solution and acting as a trusted advisor.
- Proficiency in English.
- TS/SCI clearance required.
Nice To Haves
- TS/SCI with Full Scope Poly.
Responsibilities
- Recruit and hire Solutions Consultants for the territory.
- Train, mentor, and review team members, supporting their engagement and career development.
- Support field Solutions Consultants with complex evaluations, problem-solving, and challenging customer environments.
- Lead and coach the team on technical validation efforts using best practices to secure technical wins in assigned opportunities.
- Define, create, and monitor individual development plans for team members.
- Partner with Professional Services, Customer Success, and Specialist teams to support customer implementation and adoption.
- Provide technical leadership in customer interactions, share security trends and practices, and participate in the selling process.
- Drive Palo Alto Networks Platformization efforts within assigned accounts.
- Coordinate with the Domain Specialist Manager to align resources with projects.
- Serve as an escalation point and collaborate with pre-sales and post-sales teams to resolve issues.
- Build and maintain key customer relationships, develop reference accounts, and help account teams plan for business growth.
- Present as a subject-matter expert to customer stakeholders at all levels, from technicians to CIOs.
- Discuss competitor products and position Palo Alto Networks offerings as the best alternative.
- Work with Product Management, Technical Marketing, and R&D to develop requirements and product features for large customers and relay customer feedback.
- Travel 50–75% within the region.
- Work with the District Sales Manager to develop a technical strategy that accelerates growth, identify priority verticals, markets, use cases, and solutions, and tailor an engagement model to the region or district.
Benefits
- Compensation may include restricted stock units and a bonus. The job posting refers candidates to the company’s employee benefits description but does not enumerate specific benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
