Solutions Consultant

EudiaPalo Alto, CA

About The Position

You'll own the technical and operational execution of the trial from kickoff to decision, acting as the connective tissue between Sales, Product, and the customer during the evaluation window. You'll be the single point of accountability for trial execution.

Requirements

  • 1-2 years of experience; recent graduates encouraged to apply.
  • Strong organizational skills.
  • Comfortable tracking multiple timelines, tasks, and stakeholders at once.
  • Clear, professional written and verbal communication; comfortable presenting to and training customer teams.
  • Interest in learning technical/product concepts quickly and explaining them to non-technical users.
  • Detail oriented and reliable in following up on open items and closing loops.
  • Comfortable working directly with customers and cross-functional internal teams (Sales, Product).

Nice To Haves

  • Internship or coursework involving customer-facing work, project coordination, or technical support.
  • Exposure to legal, compliance, or enterprise software (not required).

Responsibilities

  • Own the technical and operational execution of each enterprise trial from kickoff through the customer's final decision, including environment setup and configuration.
  • Gather and scope technical and operational requirements directly with the customer's technical and legal ops stakeholders.
  • Design and deliver training so prospect teams can meaningfully evaluate the product, not just log into it.
  • Identify and triage issues that arise during the trial, escalating to Product or Engineering as needed to keep the trial moving.
  • Own the trial timeline and success criteria, hold both Eudia and the customer accountable to them, and flag risk to the deal team early.
  • Act as the primary link between Sales, Product, and the customer during the evaluation window, and translate trial outcomes into a clear, evidence-based case for close.
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