Solutions Consultant

CentralSquare Technologies•Lake Mary, FL

About The Position

The Solutions Consultant works with Account Executives and Sales Management to support the selling process. The role evaluates and addresses prospect and existing client needs related to CentralSquare software, conducts product presentations, and performs product demonstrations. It combines product, industry, and business-process knowledge to develop solutions that serve prospect needs and support sales of assigned products or services to key accounts. The consultant also provides sales and proposal content, responds to product-related RFPs, supports sales planning, and helps identify and resolve challenges in the product sales process. The role involves maintaining a remote home office, keeping product knowledge current through a network of contacts, and attending CentralSquare User Groups and trade shows to showcase products.

Requirements

  • Basic knowledge of specific products, solutions, the market, and competitive intelligence.
  • Knowledge of prospect business needs and the ability to apply product, industry, and business-process knowledge to formulate solutions.

Responsibilities

  • Make product presentations, answer prospect questions, and demonstrate knowledge of prospect business needs.
  • Use product, industry, and business-process knowledge to formulate business solutions that address prospect needs.
  • Deliver demonstrations of CentralSquare solutions using advanced techniques, including scenario-based scripts.
  • Provide demonstration scripting and enhancement recommendations.
  • Work with a sales team to assist in selling assigned products or services to identified key accounts.
  • Provide product content to sales executives for client proposals using CentralSquare resources and tools.
  • Assist in developing and documenting sales plans, strategies, and product sales presentations.
  • Provide product-related responses to RFPs and sales-support business solutions.
  • Evaluate existing systems and user needs to analyze, design, recommend, and implement system changes.
  • Take ownership in resolving issues and challenges within the product sales process; identify challenges and assist in finding solutions.
  • Maintain a network of contacts to keep product knowledge current.
  • Attend CentralSquare User Groups and trade shows to showcase products and advance the sales process.
  • Maintain a remote home office.
  • Perform other duties as assigned.

Benefits

  • Tuition reimbursement
  • Parental leave
  • Paid volunteer hours
  • Open PTO
  • Flexible work environment supporting work-life balance
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