Solutions Consultant

Lyra Health

10d • $138,432 - $190,344

About The Position

Lyra Health is seeking a Solutions Consultant to serve as an industry, technical, and product expert in behavioral health services and support the sales process. Reporting to the Head of Solution Consulting, this role translates Lyra’s behavioral health solution into tailored value propositions for large and complex prospective clients. The consultant supports sales strategy, delivers product demonstrations, and provides product insights to help achieve growth targets and close new business.

The role partners with Partnerships (Sales) across the sales cycle, conducts technical discovery with benefits leaders, and develops solutions aligned with clients’ business objectives and benefits infrastructure. It also supports proposals and RFPs, helps transition technical requirements to implementation and customer success teams, collaborates with operations and channel partners, and relays market feedback to Product and Engineering. The position involves travel of 15%–30% of the time.

This is a full-time position employed by Lyra Health, Inc. The anticipated annual base salary is $138,432–$190,344, with possible commission payments. Compensation depends on role and level, skills, qualifications, experience, and location.

Requirements

• 5+ years of experience as a Solution Consultant, Behavioral Health or Health Plan Operations Leader; experience in behavioral health, enterprise benefits, or healthcare technology is preferred.
• Proven ability to independently own the technical sales cycle and consistently contribute to closing complex enterprise deals.
• Deep understanding of employer benefits, especially behavioral health, employee benefits, health plans, HR technology, benefits administration systems, and large-employer technical and compliance requirements such as HIPAA.
• Highly consultative and strategic approach, with the ability to design comprehensive solutions that meet client business objectives and technical constraints beyond feature-focused demonstrations.
• Excellent presentation and communication skills, including explaining complex technical and clinical concepts to diverse audiences, from benefits administrators to technical architects and C-suite executives.
• Passion for Lyra’s mission and commitment to improving access to high-quality behavioral healthcare.
• Willingness to travel 15%–30% of the time.

Nice To Haves

• Benefits consulting background.
• Clinical background.

Responsibilities

• Collaborate with Partnerships (Sales) throughout the sales cycle as a trusted technical and product advisor to prospective clients.
• Conduct technical discovery with benefits leaders to understand client needs and design a comprehensive Lyra solution.
• Lead tailored product demonstrations and technical presentations that communicate Lyra’s value proposition and clinical model.
• Own technical response sections for RFPs and proposals, ensuring accuracy, strategic positioning, and a compelling competitive narrative.
• Support sales account strategies and align technical solutions and value propositions with clients’ business objectives and benefits infrastructure.
• Support implementation as a product expert, document technical requirements, and set expectations for Implementation and Customer Success teams.
• Collaborate with operations stakeholders and channel partners to align processes, establish best practices, and identify efficiency improvements.
• Synthesize market feedback, competitive intelligence, and client needs and relay insights to Product and Engineering teams.
• Collaborate with Sales Enablement and Marketing to create and refine sales tools, technical content, and demonstration scripts.
• Travel 15%–30% of the time.

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, FSA/HSA, life, and disability insurance.
• Coaching and therapy services through Lyra for Lyrians.
• Equity through discretionary restricted stock units.
• Paid vacation, sick days, and company holidays.
• Paid parental leave.
• 401(k) with up to 3% matching.
• Monthly technology allowance.
• Well-being perks and activities, surprise swag, and regular community celebrations.
• Potential eligibility for commission payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed