Solutions Consultant

Faro AI Inc.

2d • $140,000 - $165,000 • Hybrid

About The Position

Faro AI is seeking a Solutions Consultant to help establish and shape the company’s solutions consulting function. The role works alongside the Enterprise Account Partner team and reports directly to the Chief Commercial Officer, serving as a bridge between client challenges and Faro’s solutions. The consultant partners with sales on discovery, tailored demonstrations, evaluations, and business cases, translating complex clinical and technical topics into clear recommendations and next steps for executive and clinical stakeholders.

The position focuses on pre-sales while requiring flexibility suited to a growing startup. It calls for someone who can build trust with clients, demonstrate technical fluency, and connect client needs to Faro’s platform. The consultant will collaborate with product, data, technical, marketing, and customer strategy specialists rather than replacing their expertise. The role is suited to an experienced solutions consultant, management consultant, strategic advisor, or customer transformation leader with a data and analytics background and an interest in how AI and technology can transform clinical development.

Requirements

• At least 7 years of experience in a Solutions Consultant, Sales Engineer, or pre-sales role within enterprise SaaS, or comparable management consulting experience.
• Meaningful exposure to life sciences, biotech, or pharmaceutical clients.
• Demonstrated ability to lead complex evaluations in large, matrixed organizations with extended buying cycles.
• Exceptional discovery skills and the ability to help clients gain clarity and direction.
• Outstanding communication skills across clinical, operational, technical, and executive audiences.
• A builder mindset, with the ability to create structure and take ownership in a growing environment.
• Willingness to travel as required for client engagements.

Nice To Haves

• Familiarity with clinical trial design, protocol development, or clinical operations workflows.
• A technical or data analytics background, comfort with deeply technical conversations, or willingness to learn technical details to serve as an additional platform subject-matter expert.
• Experience with Veeva, Medidata, or comparable enterprise life sciences platforms.
• Experience selling or implementing AI-powered platforms in life sciences.
• Prior experience at a high-growth technology company.

Responsibilities

• Work with sales and leadership to shape Faro’s pre-sales playbook, including discovery processes, demo frameworks, evaluation workflows, and sales handoff standards.
• Develop reusable pre-sales resources such as demo scripts, objection-handling guides, technical FAQs, and competitive positioning materials.
• Collaborate with product, marketing, and customer strategy teams to support a seamless client experience from initial conversation through onboarding.
• Partner with sales to lead discovery conversations and uncover clients’ clinical, operational, and strategic challenges.
• Design and deliver tailored demonstrations that connect Faro’s platform capabilities to client outcomes.
• Work with sales on RFI responses, complex evaluations, and customer proposals.
• Build and maintain tailored demo environments and collateral reflecting enterprise clinical development needs.
• Build trust with clinical development and operations leaders, innovation stakeholders, and IT evaluators at large life sciences organizations.
• Partner with sales to shape account strategy and tailor Faro’s value proposition to each client.
• Identify and develop technical champions within client organizations to support consensus, procurement, and adoption.
• Translate client evaluation feedback into insights for product, marketing, and company strategy.
• Address integration and product questions in collaboration with technical product managers and implementation services professionals.
• Support security and compliance reviews to build enterprise confidence in Faro’s platform.
• Quantify the solution’s business impact through ROI analysis and business case development.

Benefits

• Health care plan including medical, dental, and vision coverage.
• 401(k) retirement plan.
• Basic life insurance.
• Short-term and long-term disability coverage.
• Flexible vacation policy, paid sick time, and observed public holidays.
• Training and development reimbursement.
• Peer-to-peer bonus program.
• Company and department outings and events.
• Stock option plan and equity compensation.
• On-premises headquarters amenities, including a gym and restaurant tenant discounts, and access to Padel Nine.
• Flexible working hours and remote-friendly ways of working.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed