Spanish Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group

5d • Onsite

About The Position

Mercier Consultancy Group is seeking a Spanish Speaking Solutions Consultant for a position in Sofia, Bulgaria. This role is ideal for customer-focused professionals seeking premier Spanish-speaking jobs in Europe, offering professional growth within the customer support services industry. The consultant will act as the primary point of contact for Spanish-speaking clients, resolve inquiries, collaborate on service solutions, and maintain high customer satisfaction.

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Valid EU passport or work authorization for Bulgaria.
• Previous experience in a customer support services environment is highly preferred.
• Excellent communication skills and a passion for helping others.
• A proactive mindset, perfect for those seeking competitive jobs in Bulgaria.
• Ability to relocate to Sofia and thrive in a multicultural, fast-paced work environment.

Responsibilities

• Act as the primary point of contact for Spanish-speaking clients within the customer support services sector.
• Resolve complex technical and service-related inquiries with professional precision and efficiency.
• Collaborate with cross-functional teams to identify and implement innovative service solutions.
• Maintain high levels of customer satisfaction by providing personalized and expert assistance.
• Document all interactions accurately within our CRM to ensure seamless service continuity.
• Stay updated on product developments to provide accurate, value-added advice to our international user base.
• Continuously contribute to the improvement of internal processes within the customer support services department.

Benefits

• Competitive Monthly Salary package commensurate with experience.
• Fully Paid Initial and Ongoing Training programs.
• Comprehensive Private Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.
• Lucrative Monthly Performance Bonus for high achievers.
• Modern, international office environment in the heart of Sofia.
• Team-building events and professional career progression.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed