Norwegian Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group

4d • Onsite

About The Position

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on our boutique recruitment approach, ensuring that every professional placement within the Customer Support Services sector creates lasting value for both the candidate and the organization. We are currently seeking a talented individual to join our client’s team as a Norwegian Speaking Solutions Consultant in Sofia. This Norwegian Speaking Solutions Consultant position in Bulgaria offers a unique opportunity to advance your career within the fast-paced Customer Support Services industry while enjoying a fully supported international relocation.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Strong proficiency in English to ensure effective communication with the international office team.
• Previous experience in the Customer Support Services industry is considered a strong advantage.
• A proactive, problem-solving mindset with a passion for helping others.
• Willingness to relocate to Sofia for this career-defining Norwegian-speaking job.

Responsibilities

• Deliver exceptional omnichannel support to Norwegian-speaking clients, maintaining the highest standards of the Customer Support Services industry.
• Provide expert solutions and troubleshooting advice, ensuring high levels of customer satisfaction and resolution.
• Maintain detailed documentation of customer interactions within our internal CRM systems.
• Act as a brand ambassador, representing the client’s values through professional communication in Norwegian.
• Collaborate with international team members to streamline support workflows and improve service delivery.
• Consistently meet and exceed defined performance metrics to earn your monthly performance bonus.
• Stay updated on product knowledge to provide accurate and effective technical or service-related assistance.

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation provided)
• Lucrative Monthly Performance Bonus based on your individual targets
• Career development and long-term opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed