Solutions Consultant

Medisolv•Clarksville, TN
•Remote

About The Position

The Solutions Consultant supports enterprise sales opportunities across Medisolv’s quality measurement and analytics platform. The role provides solution consulting, clinical and technical discovery, product demonstrations, proposal development, and solution design. It serves as a trusted advisor to prospective hospital and ambulatory customers, helping them understand how Medisolv’s ENCOR platform, quality reporting solutions, Analytics, and AI-enabled tools can support clinical, quality, compliance, and operational objectives across CMS, The Joint Commission, and other value-based care reporting programs. The Solutions Consultant partners closely with Sales, Product, and Customer Success teams throughout the sales cycle. The ideal candidate combines healthcare quality and clinical knowledge with strong presentation skills and the ability to translate complex regulatory and quality reporting requirements into practical solutions for inpatient and ambulatory customers. The role is remote and requires travel as needed for customer meetings, conferences, and internal team events. During the first 30 days, the new hire will learn the ENCOR platform, Analytics and AI-enabled tools, and core quality reporting programs, while shadowing discovery calls and demonstrations. By 60 days, they will begin independently leading discovery sessions and tailored demonstrations with support from Sales and Product. By 90 days, they will own solution consulting for assigned opportunities end-to-end and contribute to RFP responses and sales enablement content. Success is measured by sales support effectiveness and stakeholder satisfaction, closed-won ARR influenced, demonstration quality and customer feedback, win rates on supported opportunities, and contributions to process improvement and organizational scalability. Candidates must pass a pre-employment background check and be legally authorized to work in the United States; sponsorship is not available.

Requirements

  • At least 5 years of experience in SaaS pre-sales, solutions consulting, solutions engineering, healthcare technology, or enterprise software.
  • Demonstrated experience conducting executive-level and clinical software demonstrations.
  • Experience supporting enterprise sales cycles and complex evaluations, ideally in hospital or ambulatory quality reporting.
  • Experience responding to RFPs, RFIs, and due diligence requests.
  • Excellent written, verbal, and presentation skills.
  • Strong organizational and project management abilities.
  • Proficiency with Microsoft Outlook, Excel, and PowerPoint.
  • Ability to work remotely and travel as needed for customer meetings, conferences, and internal team events.
  • Must successfully pass a pre-employment background check and be legally authorized to work in the United States; sponsorship is not available.

Nice To Haves

  • Clinical background, such as RN, or direct experience with hospital quality reporting, core measures, eCQMs, CQMs, or chart abstraction.
  • Experience with EMR, EHR, healthcare IT, or clinical quality reporting software platforms.
  • Understanding of CMS quality reporting programs, The Joint Commission requirements, and other healthcare regulatory and compliance considerations.
  • Familiarity with AI-enabled patient engagement tools or AI applications for registries and chart-abstracted measures.
  • Experience working in a high-growth SaaS environment.

Responsibilities

  • Partner with Account Executives on strategic sales opportunities for inpatient and ambulatory quality reporting, Analytics, and AI solutions.
  • Lead and participate in discovery sessions with quality, clinical, informatics, and compliance stakeholders.
  • Gather, document, and validate clinical, quality reporting, operational, and technical requirements, including eCQM, CQM, and core measure workflows.
  • Develop solution strategies aligned with customer goals across CMS Hospital IQR, Medicare Promoting Interoperability, MIPS, HEDIS, and other applicable quality programs.
  • Advise inpatient and ambulatory prospects throughout the evaluation process.
  • Deliver tailored demonstrations of ENCOR, Analytics, and AI-enabled tools to executive, quality, clinical, and technical audiences.
  • Demonstrate core measure, eCQM, and CQM reporting workflows in inpatient and ambulatory settings.
  • Showcase AI-powered patient engagement tools and AI capabilities for registries and chart-abstracted measures.
  • Build and maintain demonstration environments reflecting real-world hospital and ambulatory customer scenarios.
  • Develop reusable demonstration scripts, workflows, and sales assets for quality reporting use cases.
  • Translate customer quality reporting and data requirements into recommended Medisolv solution approaches.
  • Support discussions about integration, interoperability, EHR data exchange, API connectivity, and technical architecture as needed.
  • Collaborate with Solution Engineering and Product teams to validate requirements and solution feasibility.
  • Help customers understand system capabilities, implementation considerations, and quality reporting best practices.
  • Assist with responses to RFPs, RFIs, and due diligence requests; maintain and improve proposal content libraries and response repositories; coordinate accurate and timely submissions across teams.
  • Share market intelligence, customer feedback, and competitive intelligence on healthcare quality reporting trends with Sales, Product, and Engineering.
  • Contribute to sales enablement programs and best practices.
  • Mentor newer team members as the Solutions Consulting organization grows.
  • Identify opportunities to improve pre-sales processes, tools, and efficiency.
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