Solutions Consultant

Danaher • Boston, MA

1d • Remote

About The Position

IDBS, a Danaher operating company, provides software solutions and services that help scientists and researchers design, execute, and orchestrate processes; manage, contextualize, and structure data; and gain insights throughout the drug lifecycle, from R&D through manufacturing. The Solutions Consultant uses scientific expertise and creativity to help customers address data challenges and achieve business goals.

Working closely with Account Managers and the broader Sales team, the Solutions Consultant leads presales activities, delivers product demonstrations, and helps progress qualified opportunities toward successful outcomes. The role is part of the global Solutions Consulting team and reports to the Director, Solutions Consulting. The posting describes the position as field-based, fully remote, and customer-facing, and also states that it is eligible for a hybrid work arrangement.

Requirements

• Degree-level qualification and/or equivalent experience in a scientific discipline, such as Biology, Chemical Engineering, Biochemistry, or Pharmacology.
• Demonstrated experience using and configuring scientific or informatics software, such as LIMS, LES, or ELN.
• Engaging presentation skills and the ability to communicate effectively with a diverse customer community, including scientists, IT, department heads, senior management, and business sponsors.
• Ability to work under tight deadlines and manage multiple projects or customer activities simultaneously.
• Two to five or more years of hands-on application experience in biotechnology, bioprocessing, bioanalysis, pharmaceutical, and/or early research environments.
• Willingness and readiness to travel domestically and internationally to customer sites on short notice; travel is a minimum of 25%.

Nice To Haves

• Technical sales, consulting, or sales engineering experience supporting enterprise-level life sciences customers.
• Experience configuring software and/or using IDBS or similar products, including lab automation, SaaS, or cloud-based applications.
• Experience partnering with sales on account planning and execution to support deal progression.
• Fluency in German, Dutch, French, or Korean.

Responsibilities

• Deliver value-based product demonstrations to customers in person, remotely, and at conferences.
• Create demo video content to support presales efforts.
• Contribute to presales activities, including demonstrations and RFP/RFI responses, for qualified opportunities in partnership with Account Managers and the Solutions Consulting team.
• Collaborate with the Sales team to qualify customer needs, demonstrate value, and move engagements toward successful sales.
• Maintain commercial awareness and provide feedback to Product Managers and Marketing about customers, competitors, and technology trends.
• Learn to configure and demonstrate IDBS software and collaborate with the Solutions Consulting team to review and improve presales materials.

Benefits

• Paid time off.
• Medical, dental, and vision insurance for eligible employees.
• 401(k) for eligible employees.
• Bonus or incentive pay eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level