Solutions Consultant

HeadsUp Health • Scottsdale, AZ

44d

About The Position

At HeadsUp Health, we are on a mission to improve health outcomes with data-driven solutions. We have developed a proprietary health data analytics platform that empowers individuals and organizations to transition from reactive to proactive healthcare. Our innovative software integrates advanced wearables, diagnostic data, and powerful analytics to create customizable health dashboards for a variety of stakeholders, including healthcare professionals, researchers, corporate wellness, and more. We are leaders in the digital health industry, focusing on health monitoring, optimization, and analytics across diverse markets, including Integrative Health, Concierge Medicine, and Clinical Research.

Requirements

• 3-5 years of related experience in SaaS implementation and Healthcare.
• Experience with project management methodologies and best practices.
• Excellent analytical and problem-solving skills.
• Ability to build and maintain strong client relationships to drive customer value.
• Experience using systems like Jira and Confluence.
• Excellent analytical and problem-solving skills.

Nice To Haves

• PMP and CSM or PMI-ACP certification are a plus.
• BI reporting experience is a plus.

Responsibilities

• Manage and consult on key customer implementations to ensure customers maximize use and value of the HeadsUp system.
• Provide product and industry expertise, best practices and leadership throughout assigned projects.
• Works with Stakeholders to translate requirements, needs, issues, and ideas into project scopes, strategies, priorities and project plans.
• Conducts product analysis, planning, design and configuration, testing, demos, coaching and training, and facilitates customer onboarding and customer success.
• Responsible for consulting on best practices of the product and developing solutions to ensure customer success.
• Develops a thorough understanding of relevant clinical and operational workflows and maps those to appropriate functionality and workflows in the system.
• Develop dashboards, KPIs, data-driven alerts, and other reporting content that provide business insight and aid business decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed