Solutions Consultant

Braze • Austin, TX

6d • $80,000 - $107,000 • Hybrid

About The Position

Braze is hiring a Solutions Consultant for its Commercial, General Business segment, serving the Americas. Solutions Consultants act as trusted advisors to prospective customers throughout the sales process, bringing product expertise, strategic vision, and best practices to establish a strong foundation for long-term customer partnerships. They serve as technical thought leaders across General Business verticals, customer types, and geographic markets, combining storytelling and sales skills with a practical understanding of how Braze technology delivers value.

The role partners with sales, marketing, security, and product teams, and draws on experience in pre-sales engineering, technical account management, or customer success. The consultant will position Braze’s capabilities, including BrazeAI products, for sophisticated customers, and may travel up to 50% during peak periods. For candidates based in the United States, base pay is expected to be $80,000–$107,000 per year, with expected on-target earnings of $114,500–$139,500 per year, including bonus or commission. The role also qualifies for restricted stock unit equity grants.

Requirements

• Exemplary written and verbal communication skills and strong follow-up skills.
• Ability to listen carefully and demonstrate understanding of customers’ problems.
• Strong teamwork orientation.
• High intellectual curiosity and interest in continued learning.
• Experience selling into accounts with a sophisticated pre-sales consulting or sales engineering team.
• Domain knowledge in at least two of the following: AI, SaaS, mobile, APIs, marketing automation, marketing analytics, or programming (including HTML).

Responsibilities

• Advise prospective customers during the sales process, applying product expertise, strategic vision, and best practices.
• Help establish a strong foundation for long-term customer partnerships, beginning in pre-sales.
• Provide technical thought leadership across General Business verticals, customer types, and geographic markets.
• Use storytelling and sales skills to explain how Braze technology tactically delivers customer value and build confidence in Braze’s capabilities and team.
• Partner with Braze’s sales, marketing, security, and product teams.
• Position Braze capabilities, including BrazeAI products such as AI Decisioning Studio, AI Content Optimizer, and AI Agents, to sophisticated customers.

Benefits

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Medical, dental, vision, life, and disability benefit plans.
• Fertility benefits and equal paid parental leave.
• Professional development through formal career pathing, learning platforms, and a yearly learning stipend.
• Curated in-office employee experience.
• Opportunities to give back through an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed