Solutions Consultant

Syndigo • Chicago, IL

3h • $180,000 - $220,000 • Hybrid

About The Position

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.
Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.
This is a hybrid position that requires 2 days per week in office at our Chicago location
We’re seeking a Solutions Consultant who thrives at the intersection of strategy and storytelling — someone who can guide clients through their challenges while showcasing how our solutions can transform their business.
This hybrid role combines the insight of a business consultant with the functional delivery skills of a pre-sales engineer. You’ll drive compelling discovery conversations, deliver value-centric demos, and bring clarity to complex problems through engaging narratives.
You’ll work with clients across verticals to demonstrate the power of Syndigo’s platform — including PIM, MDM, DAM, Syndication, and more — while influencing buying decisions with insight, empathy, and innovation.

Requirements

• 7–10 years in a pre-sales, business consulting, or solution consulting role (ideally within SaaS or data-driven platforms)
• Expertise in PIM, MDM, DAM, Syndication, Digital Shelf, or Product Experience Management
• Demonstrated ability to lead ROI discussions, investigate customer pain points, and deliver clear, value-based metrics that support stakeholder decision-making and deal progression.
• Experience co-creating business cases and evaluation frameworks that resonate with both operational and executive audiences.
• Ability to influence strategic direction by linking platform capabilities to tangible business outcomes and priorities
• Polished, persuasive communicator — comfortable with technical deep-dives and C-level business narratives, including structured playback sessions
• Passion for tailoring solutions using product capabilities, APIs, integrations, and forward-thinking architecture

Responsibilities

• Lead Discovery & Strategy Sessions: Uncover client pain points, goals, and operational challenges; frame our solutions in terms of measurable business outcomes.
• Deliver Powerful Demonstrations: Tailor and deliver engaging product demos that translate functionality into compelling business stories and outcomes.
• Drive ROI Conversations & Business Case Development: Lead collaborative ROI workshops with prospects. Build compelling business cases, co-develop evaluation frameworks, and facilitate structured playback sessions for executive stakeholders.
• Connect the Dots Between Pain and Value: Quantify the cost of inaction and define success metrics aligned to each client’s challenges and priorities.
• Be a Voice of Expertise: Contribute to whitepapers, webinars, and thought leadership that showcase our unique value proposition.
• Own the Demo Environment: Build and maintain demo assets and environments that reflect real-world use cases and vertical needs.
• Collaborate Cross-Functionally: Work closely with Sales, Product, and Marketing to refine messaging and align on customer needs.
• Innovate with Impact: Use APIs, SDKs, and creative problem-solving to shape tailored solutions that address prospect use cases.

Benefits

• competitive health insurance benefits
• PTO
• volunteer time off
• employer-paid short- and long-term disability
• parental and adoption leave
• 401(k)
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed