Solutions Consultant
About The Position
As a Solutions Consultant, you will act as a key technical expert and strategic partner to both our sales team and accounting partners. You will own the technical solution strategy for assigned opportunities, translating complex partner needs into scalable workflows that support long-term platform adoption and value. Your work directly shapes partner success across their entire journey. By identifying risks early, leading technical scoping, and guiding seamless product implementations, you will help small businesses and their advisors thrive while turning partners into long-term advocates for Xero. Our team works at the intersection of sales, product, and customer success to guide accounting and bookkeeping partners through technical transitions. We collaborate closely with internal teams to share market feedback, solve operational roadblocks, and build strong relationships across the small business community. Together, we combine technical depth with consulting expertise to ensure our partners achieve maximum value from Xero.
Requirements
- An operational background within an accounting or bookkeeping firm, alongside a solid grasp of cloud accounting software ecosystems.
- Proven experience in pre-sales, technical account management, or solutions engineering within SaaS environments.
- A knack for communicating complex technical concepts into clear, practical guidance for diverse audiences.
- Strong analytical problem-solving skills that allow you to diagnose technical roadblocks and recommend effective workflow solutions.
- A collaborative approach focused on building trusted relationships with internal teams and external partners alike.
Responsibilities
- Leading technical scoping, workflow mapping, and custom solution design alongside sales teams.
- Supporting partner migrations and technical implementations using cloud accounting and workflow tools.
- Delivering clear product demonstrations and technical consulting sessions to help partners upskill their teams.
- Gathering partner feedback to inform product development and influence future platform capabilities.
Benefits
- Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
