Solutions Consultant, Post Sales, Mid-Market

Ramp

1d • $151,000 - $231,000

About The Position

Solutions Consultants, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing customers. They serve as technical and financial subject matter experts throughout the customer lifecycle, demonstrating new products and resolving complex ERP integrations, configuration challenges, and technical blockers.

The role collaborates with Account Managers and Post-Sales teams to assess requirements, design scalable solutions, and help customers achieve fast time-to-value as they grow with Ramp. It also contributes customer insights to Product, Design, and Engineering roadmaps. The position focuses on Commercial and Mid-Market customers with standardized financial workflows and core ERP integrations, requiring technical knowledge of APIs, ERP systems, and integration architecture alongside the ability to explain complex topics as business value to finance and operations stakeholders.

Requirements

• 3+ years of experience in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech.
• Bachelor’s degree in computer science, engineering, finance, business, or a related field.
• Hands-on familiarity with ERP systems such as NetSuite, Sage Intacct, Microsoft Dynamics, or Oracle Fusion, and with finance and accounting workflows.
• Comfort with APIs, integration logic, and system architecture, and ability to explain these concepts clearly to finance and operations stakeholders.
• Experience running product demonstrations and translating complex technical capabilities into clear business value.
• Strong communication skills, including the ability to guide customers toward scalable approaches and diplomatically redirect conversations when requests do not align with product capabilities or best practices.
• Collaborative approach and effectiveness working cross-functionally with Account Management, Product, and Engineering.
• Ability to thrive in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful.

Responsibilities

• Partner with Account Managers to demonstrate new Ramp products and features to existing customers, using customized demonstrations and workflow illustrations to build the business case for expansion.
• Evaluate customer requirements and expansion opportunities through use-case analysis, ROI assessments, and technical scoping.
• Design and recommend suitable Ramp architecture, including the use of APIs, ERP integrations, and HRIS connectors, based on customers’ systems and workflows.
• Advise customers and internal teams on integration, configuration, and system-design decisions without writing code directly.
• Troubleshoot ERP and integration blockers and guide customers through complex configuration decisions across systems such as NetSuite, Sage Intacct, Microsoft Dynamics, and Oracle Fusion.
• Support Account Managers on technical workstreams to accelerate time-to-value during product rollouts and expansions.
• Serve as a subject matter expert on accounting systems and integration partners, and advocate for integration development aligned with customer needs alongside Product and Partners.
• Share customer pain points and feedback with Product and Engineering to influence Ramp’s product roadmap.
• Contribute to internal documentation, tooling, and knowledge bases to scale support for integration use cases.

Benefits

• Flexible PTO.
• Centralized home-office equipment ordering.
• Health and wellness stipend.
• Budget for intra-office travel.
• Weekly coffee stipend.
• United States: 100% medical, dental, and vision insurance coverage for the employee, with partial dependent coverage.
• United States: One Medical annual membership.
• United States: 401(k) with employer match on contributions made while employed by Ramp.
• United States: Fertility HRA up to $10,000 per year.
• United States: Parental leave of up to 16 weeks (birthing and bonding) or 8 weeks (bonding only) at 100% pay.
• United States: Pet insurance.
• United States: In-office lunch, snacks, drinks, and other perks.
• United States: Relocation expense coverage to NYC or SF, if needed.
• Canada: Group medical, dental, and vision coverage through Sun Life.
• Canada: Life, AD&D, and disability coverage.
• Canada: Fertility drug coverage up to $4,000 lifetime.
• Canada: Group Retirement Plan with employer match (RRSP + DPSP).
• Canada: Parental leave of up to 16 weeks (birthing and bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay.
• Canada: Employee Assistance Program and virtual care through Lumino Health.
• United Kingdom: Private medical insurance through Freedom Elite.
• United Kingdom: Virtual GP and at-home care via eMed x Livi.
• United Kingdom: Workplace pension through Penfold, with salary sacrifice option.
• United Kingdom: Parental leave of up to 16 weeks (birthing and bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level