Solutions Consultant, Post Sales, Enterprise

Ramp

1d • $0 - $298,000

About The Position

Ramp is hiring a Solutions Consultant, Post-Sales to partner with Account Management and deepen and expand relationships with existing customers. The role serves as a technical and financial subject matter expert throughout the customer lifecycle, demonstrating new products and helping customers resolve complex ERP integrations, configuration challenges, and technical blockers. The consultant assesses customer requirements, designs scalable solutions, and supports fast time-to-value as customers grow with Ramp.

The position focuses on Enterprise and Strategic Enterprise customers with large, complex organizations, multi-entity environments, advanced ERP integrations, and customized financial workflows. It calls for strong knowledge of APIs, ERP systems, and integration architecture, together with the ability to explain technical complexity in terms of business value to finance and operations stakeholders. The consultant also works with Post-Sales teams and contributes customer insights to Product, Design, and Engineering roadmaps.

Requirements

• At least 4 years of experience in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech.
• Bachelor's degree in computer science, engineering, finance, business, or a related field.
• Hands-on familiarity with ERP systems such as NetSuite, Sage Intacct, Microsoft Dynamics, or Oracle Fusion, and with finance and accounting workflows.
• Comfort with APIs, integration logic, and system architecture, and the ability to explain these concepts clearly to finance and operations stakeholders.
• Experience conducting product demonstrations and translating complex technical capabilities into clear business value.
• Strong communication skills, including guiding customers toward scalable approaches and diplomatically redirecting requests that do not align with product capabilities or best practices.
• Collaborative approach and effectiveness working cross-functionally with Account Management, Product, and Engineering.
• Ability to thrive in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful.

Responsibilities

• Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building expansion business cases through customized demos and workflow illustrations.
• Evaluate customer requirements for expansion opportunities through use-case analysis, ROI assessments, and technical scoping.
• Design and recommend Ramp architectures, including appropriate use of APIs, ERP integrations, and HRIS connectors, based on customer systems and workflows.
• Advise customers and internal teams on integration, configuration, and system-design decisions without writing code directly.
• Troubleshoot ERP and integration blockers and guide customers through complex configuration decisions across systems such as NetSuite, Sage Intacct, Microsoft Dynamics, and Oracle Fusion.
• Support Account Managers on technical workstreams to accelerate time-to-value during product rollouts and expansions.
• Serve as a subject matter expert on accounting systems and integration partners, advocating for integration development aligned with customer needs alongside Product and Partners.
• Channel customer pain points and feedback to Product and Engineering teams to influence Ramp's product roadmap.
• Contribute to internal documentation, tooling, and knowledge bases that scale support for integration use cases.

Benefits

• Flexible PTO.
• Centralized home-office equipment ordering.
• Health and wellness stipend.
• Budget for intra-office travel.
• Weekly coffee stipend.
• United States: 100% medical, dental, and vision insurance coverage for employees, with partial dependent coverage.
• United States: One Medical annual membership.
• United States: 401(k) with employer match on contributions made while employed by Ramp.
• United States: Fertility HRA up to $10,000 per year.
• United States: Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay.
• United States: Pet insurance.
• United States: In-office lunch, snacks, drinks, and other perks.
• United States: Relocation expense coverage to NYC or SF, if needed.
• Canada: Group medical, dental, and vision coverage through Sun Life.
• Canada: Life, AD&D, and disability coverage.
• Canada: Fertility drug coverage up to $4,000 lifetime.
• Canada: Group Retirement Plan with employer match (RRSP + DPSP).
• Canada: Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay, with additional time available at reduced pay.
• Canada: Employee Assistance Program and virtual care through Lumino Health.
• United Kingdom: Private medical insurance through Freedom Elite.
• United Kingdom: Virtual GP and at-home care via eMed x Livi.
• United Kingdom: Workplace pension through Penfold, with salary sacrifice option.
• United Kingdom: Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay, with additional time available at reduced pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level