Solutions Consultant, Additive

TriMech Career • Charlotte, NC

16d • Hybrid

About The Position

The Solutions Consultant, Additive works with the Additive Manufacturing Sales team and supports industry-leading 3D scanning OEMs, including Artec and Zeiss. The role technically supports the Sales team and helps clients implement advanced 3D scanning technologies. Customer support spans initial technology demonstrations and discussions through post-sale consulting and training. The consultant identifies suitable solutions for clients and supports proper product implementation, while recognizing opportunities for additional services or software. The role requires relationship-building and presentation skills, and serves as a technical liaison between TriMech and its clients and prospects.

Requirements

• 0–2 years of 3D scanning experience.
• Bachelor’s degree or equivalent.
• Understanding of reverse engineering and metrology principles.
• Ability to access high-security facilities.
• Excellent customer relationship-building skills.
• Strong verbal and written communication skills.
• Ability to work in a busy environment and adapt to a changing daily or weekly schedule.
• Ability to travel up to two days per week, including occasional overnight stays.
• Self-starter able to accomplish assigned tasks with little management oversight.
• Passion for and thought leadership in 3D scanners.

Nice To Haves

• Knowledge of inspection software such as PolyWorks, PCDMIS, Control X, or Zeiss Inspect.
• Working knowledge of part inspection processes, GD&T, and First Article Inspection.
• Good SOLIDWORKS or 3D CAD skills.
• Lean Six Sigma knowledge.

Responsibilities

• Maintain expertise in TriMech products and earn technical certifications, including for Artec and Zeiss 3D scanners.
• Represent TriMech Solutions as the local brand.
• Work with Account Managers to discover client needs and concerns about TriMech products and services and help shape future product implementation.
• Capture client feedback for marketing and other departments to evaluate.
• Maintain and build relationships with TriMech clients.
• Support sales opportunities by evaluating projects and providing technical solutions for customers.
• Demonstrate 3D scanners and software to prospects and clients.
• Help customers identify the best solution for product manufacturability.
• Create data sets and demonstrate 3D scanner and software functionality for custom demonstrations as required.
• Conduct webinars, seminars, and other presentations.
• Identify sales opportunities from a technical perspective.
• Conduct technical and process-oriented visits for existing clients.
• Serve as a technical liaison and interface with clients and prospects on a technical level.
• Provide service, project work, and technical support as required.
• Conduct regularly scheduled in-person or online 3D scanner training classes.
• Work with clients to create custom training classes and appropriate curricula.
• Perform other related duties consistent with the scope and level of the role.

Benefits

• Hybrid work arrangements
• Flexible PTO
• Competitive group benefits plan
• Perkopolis membership access and employee perk and discount programs
• Wellness program
• Social events
• Quarterly activity-based bonus of $1,000 per quarter
• Annual company bonus based on KPIs and company performance, equal to 4% of base compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level