Solutions Consultant, Additive
About The Position
The Solutions Consultant, Additive works with the Additive Manufacturing Sales team and industry-leading 3D scanning OEMs, including Artec and Zeiss. The role provides technical support to the Sales team so clients can implement advanced 3D scanning technologies. Customer support spans initial technology demonstrations and discussions through post-sales consulting and training. The consultant identifies solutions suited to client needs and helps ensure proper implementation, while spotting opportunities for additional services or software and building positive, long-term client relationships. The position also represents TriMech Solutions locally, maintains expertise in TriMech products, supports sales opportunities with technical evaluations and solutions, and delivers scanner and software demonstrations, training, webinars, seminars, technical visits, and support. The role may involve service or project work as required, and travel of up to two days per week, occasionally including an overnight stay.
Requirements
- 0–2 years of 3D scanning experience.
- Bachelor’s degree or equivalent.
- Understanding of reverse engineering and metrology principles.
- Ability to get into high-security facilities.
- Excellent customer relationship-building skills.
- Strong verbal and written communication skills.
- Ability to work in a busy environment and adapt to an ever-changing daily or weekly schedule.
- Ability to travel up to two days per week, including an overnight stay occasionally.
- Self-starter who needs little management oversight to accomplish assigned tasks.
- Passion for and thought leadership in 3D scanners.
Nice To Haves
- Familiarity with inspection software such as PolyWorks, PCDMIS, Control X, or Zeiss Inspect.
- Working knowledge of part inspection processes, GD&T, and First Article Inspection.
- Good SOLIDWORKS or 3D CAD skills.
- Lean Six Sigma knowledge.
Responsibilities
- Maintain a high level of expertise with TriMech products, demonstrated through technical certifications, including Artec and Zeiss 3D scanners.
- Represent TriMech Solutions as a local brand.
- Work with Account Managers to discover client needs and concerns and help shape the future vision for product implementation.
- Capture client feedback for marketing and other departments to evaluate.
- Maintain and help create relationships with TriMech clients.
- Support the Sales team in winning opportunities by evaluating projects and providing technical solutions.
- Demonstrate 3D scanners and software to prospects and clients.
- Help customers identify the best solution for product manufacturability.
- Create data sets and demonstrate 3D scanner and software functionality for custom demonstrations as required.
- Conduct webinars, seminars, and other presentations.
- Identify sales opportunities from a technical perspective.
- Conduct technical and process-oriented visits for existing clients.
- Act as a technical liaison with clients and prospects.
- Provide service or project work as required.
- Provide technical support as required.
- Conduct regularly scheduled in-person or online 3D scanner-related training classes.
- Develop custom training classes and appropriate curriculum with clients.
- Perform other related duties consistent with the scope and level of the role.
Benefits
- Quarterly activity-based bonus of $1,000 per quarter.
- Annual company bonus based on KPIs and company performance, equal to 4% of base salary.
- Hybrid work arrangements.
- Flex PTO.
- Competitive group benefits plan.
- Perkopolis membership access, including employee perks and discount programs.
- Wellness program.
- Social events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
