Solutions Architect - Presales
About The Position
Treasure AI is an agentic experience platform designed to help acquire, retain, and grow valuable customers through AI-powered, continuous, context-driven action. The company describes its employees as enthusiastic, data-driven, customer-obsessed self-starters who act with honesty, reliability, openness, and humility. As a Solution Architect, you will lead the design, implementation, and scaling of customer data solutions for enterprise clients. You will translate complex business requirements into robust technical architectures and champion best practices for data integration, governance, analytics, and AI-powered personalization. Working with clients, internal teams, and technology partners, you will drive successful adoption of Treasure AI’s platform and explore innovation with AI and agent technologies. The role is based in the New York, NY office under the company's Global Hybrid Working Policy, with 10% travel. Responsibilities may evolve as the company adopts AI and new ways of working.
Requirements
- At least 5 years of experience architecting and implementing large-scale data solutions, ideally in SaaS, martech/adtech, CDP, or enterprise cloud environments.
- Proven experience designing and deploying complex data architectures, including integrations, ETL/ELT pipelines, APIs, and workflow automations.
- Hands-on skills with SQL, Python, and JavaScript, and experience with popular cloud platforms such as AWS, GCP, or Azure.
- Deep understanding of customer data models, data privacy and compliance standards such as GDPR/CCPA, and identity resolution methodologies.
- Experience supporting enterprise use cases for segmentation, analytics, personalization, activation, and omnichannel orchestration.
- Ability to communicate complex technical concepts to diverse audiences, including client engineers, business users, and executives.
- Experience working with cross-functional project teams that include engagement managers, engineers, QA, and client stakeholders.
- Consultative mindset, proactive problem-solving, critical thinking, and partnership skills.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
Responsibilities
- Lead technical discovery and architecture design sessions with enterprise customers, aligning solutions with business goals and data strategies.
- Translate business and functional requirements into scalable technical architectures, integration flows, and implementation plans using Treasure AI’s platform.
- Oversee and perform hands-on configurations, customizations, and data pipeline development using Treasure AI tools, including CDP, Data Workflows, Connectors, and APIs.
- Advise clients on best practices for data ingestion, transformation, identity resolution, governance, and security, ensuring scalability, compliance, and performance.
- Develop the capability to architect and deploy AI/ML-driven use cases, such as advanced segmentation, predictions, customer journey orchestration, and personalized marketing.
- Serve as a key technical liaison to client architects, IT, and business teams, providing expertise across martech/adtech, CDP, and cloud ecosystems.
- Collaborate with Engagement Managers, Solutions Consultants, and Data Engineers to support solution delivery, client satisfaction, and successful go-lives.
- Troubleshoot complex technical issues, diagnose data integration challenges, and recommend solutions to improve performance and business value.
- Guide and review junior technical staff and participate in knowledge-sharing, documentation, and enablement for internal teams and customers.
- Capture customer feedback and evolving requirements to inform product roadmap and technical playbook improvements.
- Stay current on emerging data architecture and AI/agent technologies, experiment proactively, and recommend innovations.
Benefits
- Comprehensive medical, dental, and vision plans, and an Employee Assistance Program (EAP).
- Competitive compensation packages.
- Company-paid life insurance at 3x salary.
- Company-paid short- and long-term disability coverage.
- 401(k) retirement plan with a 4% company match.
- Restricted Stock Units (RSU).
- Flexible Time Off (FTO).
- Up to 26 weeks of paid parental leave, including a post-partum night nurse.
- Carrot global reproductive health and family-building benefit, with comprehensive support and access to care.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
