Sr Solutions Architect - Presales (Req# 1477)

ePlus Technology, inc.•New York, NY
•$150,000 - $200,000•Hybrid

About The Position

As a Senior Solutions Architect at ePlus, you will design service-based technology solutions that measurably improve business outcomes. The role bridges business stakeholders and technical teams, translating client needs into secure, scalable, and cost-effective architectures. You will serve as the technical lead supporting the ePlus regional sales team in finding and creating opportunities within its customer base, working with architects, engineers, and consultants to understand customer needs and develop solutions. The position focuses on enterprise networking presales. You will advise ePlus account teams and customer stakeholders, lead technical discovery, recommend hardware, software, and services, design and document architectures and configurations, and support sales activities from opportunity planning through proposals and technical scoping. You will also collaborate with OEM sales and engineering teams, maintain relevant certifications, share technical knowledge, and keep pipeline and administrative records current. Candidates must be located within a one-hour commute of Midtown Manhattan and be willing to work onsite at ePlus' 1 Penn Plaza office two days per week. The initial base salary range is $150,000–$200,000 annually. Compensation may also include commissions and discretionary bonuses. ePlus offers benefits that may include medical and financial benefits, 401(k) eligibility, an employee stock purchase program, and paid time off, depending on the position offered.

Requirements

  • College degree or equivalent applicable work experience.
  • At least 5 years of experience designing or implementing complex network or systems/storage solutions.
  • At least 3 years of experience providing presales engineering support.
  • Demonstrated expertise designing complex enterprise networking solutions across routing, switching, WAN, wireless, data center, network security, and cloud connectivity environments.
  • Advanced knowledge of enterprise networking technologies, with deep experience in Cisco solutions and the ability to design and integrate multi-vendor architectures.
  • Proven ability to lead technical discovery and translate customer business and technical requirements into solution architectures, bills of materials, technical proposals, RFP/RFI responses, and professional services requirements.
  • Demonstrated success supporting and influencing sales of enterprise networking solutions and services, with understanding of opportunity qualification, pipeline development, sales performance, and revenue contribution.
  • Excellent written, verbal, and presentation skills.
  • Must be geographically located within a one-hour commute of Midtown Manhattan and willing to work onsite at the 1 Penn Plaza office two days per week.

Nice To Haves

  • Relevant industry certifications are preferred, including Cisco CCNP/CCIE Enterprise, HPE/Juniper, Arista, Extreme Networks, or equivalent certifications.
  • Ability to design and integrate multi-vendor architectures across platforms such as Arista, Aruba, Fortinet, Juniper, and Extreme Networks, or equivalent technologies.

Responsibilities

  • Act as the technical enterprise networking lead and trusted advisor to ePlus account teams and customer stakeholders.
  • Lead discovery to capture business and technical requirements and recommend ePlus hardware, software, and services solutions.
  • Design and document solution architectures, detailed configurations, and bills of materials (BOMs).
  • Build and deliver customer-facing presentations, proposals, and recommended-solution reviews.
  • Lead technical scoping sessions for Statements of Work involving installation, configuration, and day-two or managed services deals.
  • Author technical sections of RFP, RFI, and RFQ responses.
  • Partner with account executives on account and opportunity planning, qualification, technical strategy, and competitive positioning.
  • Serve as a subject matter expert for customer technical staff on network design, configuration, implementation, and test approaches.
  • Act as ePlus's technical liaison with OEM field sales and regional in-house engineering teams, including Security, Cloud, and Data Center teams.
  • Support deal strategy when technical objections or customer-satisfaction issues threaten the recommended approach.
  • Keep OEM certifications current for assigned practice areas and vendors, based on stated interests and achievements.
  • Share product updates, design patterns, and lessons learned with other solutions architects and delivery teams.
  • Identify new products or services for ePlus to evaluate as practice investments.
  • Suggest process improvements to make regional presales faster and more consistent.
  • Maintain weekly pipeline notes covering forecast revenue, win probability, and expected close.
  • Participate in weekly presales engineering calls and complete expense, time, and CRM administration on time.
  • Run and participate in ePlus-branded lunch-and-learn activities and events, representing ePlus solutions to customers.

Benefits

  • Medical benefits
  • Financial benefits
  • 401(k) eligibility
  • Employee stock purchase program
  • Paid time off, including vacation, sick time, and personal leave
  • Competitive base salary with uncapped commissions
  • Discretionary bonuses may be included in compensation
  • Access to continuous learning and internal mobility opportunities
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