Presales Solutions Engineer - Endpoint

SHI International Corp.•US - CA - Home Office, WA
•$96,000 - $184,000•Remote

About The Position

The Presales Solutions Engineer – Endpoint is a customer-facing endpoint security expert who takes a consultative approach to security projects and understands how security technology enables business. The role also develops and delivers new security services offerings to address customer requests and opportunities. This is a remote position that may require reporting to the Austin, Texas office for business needs, as determined by SHI management. The position requires travel to client locations and other customer, partner, conference, and SHI sites, up to 20%. Extended hours are required to complete some special projects.

Requirements

  • Completed bachelor’s degree or relevant work experience.
  • At least 5 years of experience in a technical cybersecurity role.
  • At least 3 years of experience in security presales consulting.
  • Intermediate experience and understanding of security frameworks such as NIST, HITRUST, and CIS.
  • Intermediate technical endpoint security knowledge, including EDR, EPP, XDR, and other endpoint-related security controls.
  • Intermediate ability to communicate and sell complex technical products or services by understanding customer needs, articulating value propositions, and providing technical expertise to support the sales process.
  • Ability to travel to client locations up to 20%.
  • Ability to work extended hours for some special projects.

Nice To Haves

  • Advanced certification in one or more mainstream technologies, such as CISSP, a relevant GIAC certification, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security, or relevant cybersecurity OEM professional certifications.

Responsibilities

  • Collaborate with multiple levels of client organizations, including CIOs, CSOs, CISOs, security engineers, and procurement, to strengthen customer relationships and understand customer goals and objectives.
  • Learn SHI’s service offerings across solution practice areas by attending company training and conducting self-study.
  • Educate sales teams on cybersecurity solution selling and key technologies through individual, team, and company training.
  • Stay current on technology developments, trends, and market behavior by studying market trends and the industry landscape.
  • Conduct self-study and independent work in lab facilities to increase job-related knowledge and skills.
  • Develop collateral to support cybersecurity sales engagements.
  • Develop use cases in the SHI lab to support sales engagements.
  • Develop and deliver security services offerings in response to customer requests and opportunities.

Benefits

  • Medical benefits
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
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