Presales Solutions Engineer  - Identity

SHI International Corp.•US - IL - Home Office, IL
•$96,000 - $184,000•Remote

About The Position

The Presales Solutions Engineer - Identity collaborates with account teams to assess customer cybersecurity needs and serves as a customer-facing cloud security expert. The role takes a consultative approach to security projects, applying a holistic understanding of how security technology enables business. The engineer also develops and delivers new security services offerings to address customer requests and opportunities. This is a remote position. The employee is required to reside in the Central region of the United States, as required for business needs and as determined by SHI management. The role includes collaboration with account teams and contacts at multiple levels within client organizations, from CIOs, CSOs, CISOs, and security engineers to procurement teams. The engineer also educates sales teams, stays current on technology and market trends, conducts self-study and lab work, and develops collateral and use cases to support cybersecurity sales engagements.

Requirements

  • Experience working in identity management and security solutions.
  • Deep technical identity governance and security knowledge, including IAM, PAM, IGA, SSO, MFA, CIAM, CLM, and PKI controls.
  • Excellent presentation skills, including the ability to run demonstrations of identity security solutions.
  • Outstanding written and verbal communication skills.
  • Attention to detail, organization, and follow-up skills.
  • Initiative to research and resolve problems with a positive attitude.
  • Exceptional relationship-building skills and a passion for technology.
  • Strong documentation skills, including system/network diagrams and presentations.
  • General understanding of security frameworks such as NIST, HITRUST, and CIS.
  • Expert technical knowledge of security solutions.
  • Bachelor’s degree or relevant work experience.
  • 3–5 years of experience in a similar role.
  • 5+ years of experience in a technical cybersecurity role.
  • 3+ years of experience in security pre-sales consulting.
  • Ability to travel to SHI, partner, and customer events.

Nice To Haves

  • Preferred certifications: CISSP, relevant GIAC certification, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security, or relevant professional certifications in cybersecurity OEMs.

Responsibilities

  • Collaborate with account teams to evaluate and understand customers' cybersecurity technologies and needs.
  • Work with multiple levels of contacts within client organizations, including CIOs, CSOs, CISOs, security engineers, and procurement, to strengthen customer relationships and understand client goals and objectives.
  • Understand the company’s service offerings across all solution practice areas by attending company training and expanding knowledge through self-study.
  • Educate sales teams on cybersecurity solution selling and key technologies through one-on-one, team, and company training.
  • Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape.
  • Engage in self-study and independent work in lab facilities to increase job-related knowledge and skills.
  • Develop collateral to assist with cybersecurity sales engagements.
  • Develop use cases in the SHI lab to support sales engagements.
  • Travel to SHI, partner, and customer events.

Benefits

  • Medical benefits
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Flexible spending
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