Presales Solutions Engineer - VMware
About The Position
The Presales Solutions Engineer – VMware is responsible for providing technical expertise around VMware and related technologies. They will take a consultative approach to customer initiatives and have a holistic understanding of modern application platforms and ecosystem technologies that enable business outcomes. They will qualify and communicate the value of VMware Cloud Foundation (VCF) and its technologies throughout the sales and adoption process. The Solutions Engineer will also develop and deliver new offerings to address customer requests and opportunities. This remote position may be required to report to the office in Austin, Texas, as required for business needs and as determined by SHI management.
Requirements
- Completed Bachelor’s Degree or relevant work experience required
- 5+ years of experience in a technical role
- 5+ years experience with VMware Vsphere and related technologies preferred; VMware Cloud Foundation implementation experience and familiarity with VCF topology models
- 3+ years of experience in a presales role
- Strong knowledge of VCF and its underlying solutions including VCF Operations, VSAN, NSX, Vsphere, VCF Automation, Live Recovery, vDefend - Intermediate
- Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
Nice To Haves
- Advanced Certifications such as VCAP-DCV Design and Deploy Certification (minimum) or VCDX -DCV certification (optional)
- Relevant professional certifications in related OEM categories including not limited to Networking, Storage, GitOps/DevOps, Automation, Infrastructure/Containers, etc.
Responsibilities
- Lead the technical presales engagement and own the technical strategy, execution, and opportunity through the sales cycle.
- Engage with customers and design VMware Cloud Foundation (VCF) private cloud solutions, guiding them to successful outcomes as a subject matter expert (SME).
- Collaborate with clients to identify VCF opportunities.
- Collaboration with multiple layers of contacts within client organizations, including but not limited to CIO, CTO, Infrastructure, and procurement to strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve.
- Assess existing IT environments, utilize RVTools and other tools, and provide comprehensive analysis and recommendations for software and hardware.
- Provide comprehensive technical overviews, planning and guidance for understanding VMware Cloud Foundation’s components (VCF Operations, VSAN, NSX, Vsphere, VCF Automation, Live Recovery, vDefend, VKS and others) and requirements.
- Create and present presentations and proposals as required by the sales process and customer objectives.
- Discuss and model the financial investment of VCF, assess customer maturity, and present findings to the customers.
- Identify trends and deliver solutions that resolve challenges across multiple VMware products.
- Identify, determine, and resolve complex technical and operational challenges the customer may experience.
- Strong communications and interpersonal skills with an ability to read complex customer situations and adapt as needed.
- Collaborate and work with sales teams on meeting objectives.
- Provide consistent and actionable communications and adapt to complex customer situations as needed.
- Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape.
- Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills.
- Developing collateral to assist with organizational sales and technical engagements.
- Understand the company’s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
- Educate sales teams on VMware and other solution offerings.
Benefits
- medical
- vision
- dental
- 401K
- flexible spending
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
