Presales Solutions Engineer  - Identity

SHI International Corp.•US - NY - Home Office, VT
•$96,000 - $184,000•Remote

About The Position

The ASG Presales Solutions Engineer - Identity collaborates with account teams to assess customers' cybersecurity needs and serves as a customer-facing cloud security expert. The role takes a consultative approach to security projects and requires a holistic understanding of how security technology enables business. The Solutions Engineer also develops and delivers new security service offerings to address customer requests and opportunities. This is a remote position. The employee is required to reside in the Northeast region of the United States, as required for business needs and as determined by SHI management. The position may require travel to SHI, partner, and customer events.

Requirements

  • Experience working in identity management and security solutions.
  • Deep technical identity governance and security knowledge, including IAM, PAM, IGA, SSO, MFA, CIAM, CLM, and PKI controls.
  • Excellent presentation skills, including the ability to run demonstrations of identity security solutions.
  • Outstanding written and verbal communication skills.
  • Attention to detail, organization, and follow-up skills.
  • Initiative to research and resolve problems with a positive attitude.
  • Exceptional relationship-building skills and a passion for technology.
  • Strong documentation skills, including system and network diagrams and presentations.
  • General understanding of security frameworks such as NIST, HITRUST, and CIS.
  • Expert technical knowledge of security solutions.
  • Bachelor's degree or relevant work experience.
  • 3–5 years of experience in a similar role.
  • 5 or more years of experience in a technical cybersecurity role.
  • 3 or more years of experience in security presales consulting.
  • Ability to travel to SHI, partner, and customer events.

Nice To Haves

  • Preferred certifications include CISSP, a relevant GIAC certification, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security, or relevant professional certifications in cybersecurity OEMs.

Responsibilities

  • Collaborate with account teams to evaluate and understand customers' cybersecurity technologies and needs.
  • Work with multiple levels of contacts within client organizations, including CIOs, CSOs, CISOs, security engineers, and procurement, to strengthen customer relationships and understand customer goals and objectives.
  • Understand the company's service offerings across all solution practice areas by attending company training and expanding knowledge through self-study.
  • Educate sales teams on cybersecurity solution selling and key technologies through one-on-one, team, and company training.
  • Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape.
  • Engage in self-study and independent work in lab facilities to increase job-related knowledge and skills.
  • Develop collateral to assist with cybersecurity sales engagements.
  • Develop use cases in the SHI lab to support sales engagements.

Benefits

  • Medical benefits
  • Vision benefits
  • Dental benefits
  • 401(k)
  • Flexible spending
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