Presales Solutions Engineer - Network
About The Position
The Presales Solutions Engineer - Network works alongside Architects as a network expert supporting account teams, customers, and go-to-market initiatives. The role takes a consultative approach to client discussions about network platforms, how technology enables business, and opportunities for SHI. This position is remote in the Northern California territory, with a home office setup as determined by SHI management. The role works with account teams to assess customer network and data center environments, design tailored infrastructure solutions, build technical relationships with OEMs and partners, and support customer and sales-team education. It also contributes to pipeline strategy, business development, and identifying technology opportunities across several solution areas.
Requirements
- Bachelor’s degree or relevant work experience.
- At least 2 years of experience with Cisco networking products, including switches, routers, wireless, Nexus, and Meraki.
- Familiarity with Cisco Commerce Workspace (CCW).
- Intermediate knowledge of network solutions including route/switch, LAN, WAN, SD-WAN, cloud edge, virtual networking, secure access, and network visibility.
- Intermediate ability to communicate and sell complex technical products or services by understanding customer needs, articulating value, and providing technical expertise.
- Intermediate expertise with similar products and solutions from vendors such as Aruba, Juniper, HPE, and Arista.
- Intermediate experience with software-defined networking technologies, including SDDC, SD-WAN, SASE, and SSE.
- Ability to travel to SHI, partner, and customer events.
Nice To Haves
- Advanced certifications such as CCIE, CCNP, JNCIE, JNCIP, CASX, or ACSP.
Responsibilities
- Collaborate with account teams to assess customer environment maturity through reviews of network technologies, consumption, implementations, and processes.
- Evaluate customer data center environments and infrastructure technologies with account teams.
- Design and propose tailored infrastructure solutions aligned with customers’ business objectives, needs, and budgets.
- Build and maintain technical relationships with OEMs, strategic and emerging partners, and other key partners; stay current on product information.
- Train and educate sales teams and customers on network solution selling, products, services, technology trends, and technical positioning.
- Act as a trusted IT advisor to customers in partnership with Field Account Executives.
- Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
- Identify technology opportunities across Data Center, Cloud, Network, Security, Collaboration, and Services.
- Engage with client contacts at multiple levels, including CIOs, IT Directors, and CTOs, to support comprehensive account management.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Flexible spending
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
