Presales Solutions Specialist - Network

SHI International Corp.•US - MO - Home Office, MO
•$100,000 - $150,000•Remote

About The Position

SHI International Corp. is hiring a Presales Solutions Specialist to support its Commercial sales teams on a high volume of network opportunities. The specialist provides quick, practical network expertise to help sales representatives qualify opportunities, scope solutions, grow mid-market accounts, and close deals, involving Architects when deeper design expertise is needed. This is a remote position, with the employee required to reside in the St. Louis, Missouri area. The role includes advising customers, building quotes and configurations, identifying opportunities in existing accounts, leading repeatable network sales plays, supporting representatives through coaching and enablement, managing pipeline activity in CRM, and representing SHI at partner and customer events. Travel to SHI, partner, and customer events may be required, up to 10%. The estimated annual pay range is $100,000–$150,000, including base salary and bonus. Compensation depends on job-related knowledge, skills, experience, and market location. Benefits may include medical, vision, dental, 401(k), and flexible spending. SHI also describes professional growth and leadership opportunities, health, wellness, and financial benefits, and access to company facilities and technology.

Requirements

  • Completed bachelor’s degree or relevant work experience.
  • At least 2 years working with Cisco networking, including switching, routing, wireless, Nexus, or Meraki, in a sales, presales, or technical role.
  • Intermediate working knowledge of LAN, WAN, SD-WAN, wireless, SASE/SSE, and secure access.
  • Familiarity with competing vendors, including Aruba, Juniper, HPE, and Arista.
  • Willingness to travel to SHI, partner, and customer events, up to 10%.
  • Basic ability to use Word, Excel, PowerPoint, and Outlook to enhance productivity and perform tasks.
  • Basic proficiency with CRM software to manage and analyze customer interactions and data.
  • Basic proficiency with Cisco tools and resources, including CCW, Connect the Dots, EOL/EOS Newsletters, Webex Teams, Datasheets, Installation Guides, and Customer Service Hub.
  • Basic ability to understand and articulate security technologies, including firewalls, endpoint protection, email security, and identity management.
  • Basic skill in providing guidance and mentorship to teams to support performance and professional development.

Nice To Haves

  • Sales or technical certifications, such as Meraki CMNA, CCNA/CCNP, or equivalent.
  • Experience in a Commercial, SMB, or mid-market sales environment.
  • Experience with a pipeline or quota.

Responsibilities

  • Support Commercial Account Executives across a high volume of network opportunities with timely, appropriately scoped recommendations.
  • Join customer calls to uncover network needs and refresh opportunities, and explain solutions in terms of cost, simplicity, and business impact.
  • Help sales representatives build pipeline through campaigns and account reviews that identify upgrade, refresh, and renewal opportunities in the installed base.
  • Build quotes and configurations, primarily in Cisco Commerce Workspace (CCW), and recommend Cisco, Meraki, and comparable vendor solutions suited to customer budgets.
  • Lead repeatable sales plays involving Meraki, SD-WAN, wireless refresh, switching refresh, SASE, and secure access; bundle with Security, Data Center, Cloud, and Services when appropriate.
  • Use OEM programs, promotions, and deal registration to improve win rates and margin.
  • Escalate larger or more complex opportunities to Architects and Enterprise Engineers and provide clear notes for handoff.
  • Coach sales representatives through one-to-one sessions, team huddles, and short enablement sessions on network basics, objection handling, and competitive positioning.
  • Track pipeline and activity in CRM and report progress against targets.
  • Represent SHI at partner and customer events, including regional and virtual events.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Flexible spending benefits
  • Professional growth and leadership opportunities
  • Health, wellness, and financial benefits
  • Access to world-class facilities and technology
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