Solution Area Specialists IC2

Microsoft•De, DE

About The Position

As a Solution Area Specialist focused on the German Healthcare and Life Science (HLS) industries, you will drive digital transformation and business value for HLS customers by aligning Microsoft cloud and AI solutions with their strategic priorities. You will work directly with customers and partners to understand business challenges, identify opportunities, and deliver tailored solutions that improve operational efficiency, customer experience, and market positioning. The role calls for industry insight, consultative sales skills, and the ability to orchestrate cross-functional teams to deliver outcomes. Microsoft describes its mission as empowering every person and organization to achieve more. Employees are encouraged to bring a growth mindset, innovate, collaborate, and uphold respect, integrity, and accountability in an inclusive culture. The role involves customer engagement, sales and pipeline management, and sales strategy. You will qualify and advance opportunities, work with internal and partner teams throughout the deal lifecycle, use data and technology to prioritize sales activity and maintain pipeline health, and guide customers in adopting secure, AI-powered cloud solutions that support their goals.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, plus relevant experience in technology-related sales or account management; or equivalent experience.

Nice To Haves

  • Master’s degree in Business Administration (MBA), Information Technology, Information Security, or a related field, plus strong experience in technology-related sales or account management; or a bachelor’s degree in a listed or related field plus extensive experience in technology-related sales or account management; or equivalent experience.
  • Relevant solution or services sales experience.
  • Familiarity with the Healthcare and/or Life Science business.
  • Experience delivering solutions for customer personalization, inventory optimization, and workforce enablement.
  • Certifications such as AZ-900 (Azure Fundamentals), AI-900 (AI Fundamentals), or DP-900 (Data Fundamentals) are highly recommended.

Responsibilities

  • Assess and qualify sales opportunities using sales frameworks and guidelines, including AI-enhanced sales methodologies.
  • Participate in strategy development to drive and close moderately complex, significant-value opportunities.
  • Collaborate across account, partner, customer success, and industry solutions teams to orchestrate deals and manage handoffs throughout the deal lifecycle.
  • Earn customer buy-in, secure deals, and mitigate risks using sales best practices.
  • Develop sales strategies tailored to customers’ security priorities and address their needs within customer success plans.
  • Translate customer and partner feedback into recovery action plans.
  • Build relationships with customer and partner stakeholders to understand sentiment and satisfaction goals.
  • Activate partner teams, resources, and relationships; drive co-selling strategies and partner attachment throughout the sales lifecycle.
  • Connect with partner organizations to drive market share and partner health in line with execution plans and customer value realization.
  • Analyze business and emerging opportunities to improve the customer portfolio and encourage customer innovation.
  • Use technology such as AI sales agents, automation, and Power Platform to drive growth in the assigned domain.
  • Use propensity, renewal, consumption, and usage data to prioritize sales strategy.
  • Optimize partner assignments for accounts and opportunities and facilitate handoffs with other teams throughout the deal lifecycle.
  • Participate in internal sales pipeline reviews to improve forecasting accuracy and meet sales targets, using AI-powered analytics and forecasting tools.
  • Maintain sales and consumption pipeline hygiene to track progress against assigned sales metrics.
  • Monitor usage and consumption pipeline health, identify adoption trends and intervention opportunities, support solution value realization, drive expansion, and enable healthier, more predictable renewals.
  • Evaluate solution areas and markets, develop insights, and align sales plays with customer priorities and outcomes, using AI-driven predictive analytics to forecast market needs.
  • Partner across teams to propose solutions and strategies aligned with customer business objectives.
  • Identify and address gaps, and drive market engagement and sales execution.
  • Support the development of solutions for AI- and cloud-driven transformations among existing and new regional customers.
  • Use established strategies in customer conversations to differentiate Microsoft offerings.
  • Act as a trusted advisor, guiding customers toward technology adoption and solutions that support their goals and digital transformation.
  • Use whitespace analysis and AI-driven market intelligence to identify business opportunities, market gaps, trends, and insights.
  • Evaluate and share market intelligence, trends, and insights across the team.
  • Apply established market analysis approaches in alignment with strategic directives and market trends.
  • Lead discussions with customer stakeholders and decision makers to identify, qualify, prioritize, and accelerate sales opportunities.
  • Collaborate with internal stakeholders as a point of contact to drive customer success.
  • Work with account teams to align customers’ AI transformation vision with business priorities and success objectives.
  • Incorporate and reinforce security principles in customer interactions, opportunities, and pursuits.

Benefits

  • Certain roles may be eligible for benefits and other compensation.
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