About The Position

Join Microsoft’s CASA (Cloud & AI Solutions Advisors) team in a customer-facing role at the intersection of technology, strategy, and customer success. The Digital Cloud Solution Architect helps organizations realize value from Microsoft technology by working with technical decision makers and applying customer and industry insights to build credibility and influence technical outcomes. The role collaborates across Microsoft, partners, and support teams to address customer needs, remove technical blockers, and accelerate adoption of Microsoft Cloud and AI solutions. It contributes to demonstrations, design sessions, pilots, and proof-of-concepts, helping customers define success metrics, adoption plans, and business outcomes. The position also supports continued technical growth, knowledge sharing with the broader technical community, and customer use of Microsoft skilling and readiness programs.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; or relevant certifications from Microsoft or competitive platforms; or 2+ years of experience in technical architecture, technical consulting, design and implementation, and/or technical sales; or equivalent experience.

Nice To Haves

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field and 2+ years of experience in technical architecture, consulting, design and implementation, and/or sales, or equivalent experience.
  • 1+ year of experience with cloud-based solution designs, migrations, and management of technology.

Responsibilities

  • Solicit input from others to contribute to proposals for viable solutions based on specific technical products.
  • Demonstrate basic technical concepts and prove solution capabilities through design collaboration sessions with customers or partners.
  • Support customer or partner projects for specified architecture solutions by investigating solution areas, researching, and testing concepts developed by more senior architects.
  • Execute according to the rhythm of business, capture insights, and use available tools to contribute to engagements that drive success of Microsoft cloud solutions.
  • Drive a One Microsoft mindset.
  • Collaborate to build aligned customer timelines that capture sponsorship and projects tied to technology outcomes that add customer value.
  • Drive technical wins or portions of technical wins with support from peers.
  • Improve customer interactions through feedback and observation.
  • Engage with and reach out to customer technical decision makers with coaching from others.
  • Learn about customers’ businesses, industries, needs, and key priorities.
  • Assist team members in monitoring, analyzing, or implementing action plans that promote customer usage of prioritized Microsoft solutions and products supporting business outcomes.
  • Contribute to partner sell-with scenarios by facilitating technical engagements and partnering with colleagues to manage the sales process.
  • Participate in the Microsoft tech community, including community calls, sessions, and hackathons, and participate in external architect community events such as conferences, seminars, and technical meetups.
  • Ensure customer technical teams are aware of and use available skilling programs, such as ESI or other digital architect-led workshops.

Benefits

  • Certain roles may be eligible for benefits and other compensation; specific benefits are not listed in the job description.
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