Digital Cloud Solution Architect
About The Position
At Microsoft’s Small Medium Enterprises and Channel (SME&C), the Digital Cloud Solution Architect (DCSA) leads customer AI transformation by conducting Frontier and Core Conversations and translating business priorities into secure, scalable AI, data, and cloud outcomes. The role accelerates adoption, consumption, and measurable business value through customer relationships, sales processes, and Microsoft’s cloud and enterprise services. Customers include businesses, education organizations, and government systems. The DCSA is the central point of contact for customers across engagements and supports technical success, consumption growth, and customer business outcomes. The role works with customer, Microsoft, and partner teams to design, validate, and implement cloud solutions, and to support modernization and AI transformation. The position allows up to 100% work from home.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field and 4+ years of experience in technical architecture, technical consulting, design and implementation, and/or technical sales; or relevant Microsoft or competitive-platform certifications and 3+ years of such experience; or 5+ years of such experience; or equivalent experience.
Nice To Haves
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field and 8+ years of experience in technical architecture, consulting, design and implementation, and/or sales, or equivalent experience.
- 4+ years of experience with cloud-based solution designs, migrations, and management of technology.
Responsibilities
- Drive Frontier Transformation by helping customers identify, prioritize, and realize AI and agentic use cases through consultative engagement, technical leadership, and cross-functional orchestration.
- Execute customer engagements across an assigned portfolio, driving technical success, consumption growth, and customer business outcomes through Microsoft Cloud and AI solutions.
- Apply customer, industry, and cloud architecture knowledge to support modernization and AI transformation initiatives, influence technical stakeholders, and accelerate adoption of Microsoft technologies.
- Analyze customer usage patterns, business priorities, and technical challenges to identify opportunities for optimization, expansion, and increased cloud consumption.
- Design, validate, and implement secure, scalable, and resilient cloud solutions that meet customer business and technical requirements while supporting successful deployment and adoption.
- Facilitate architectural design discussions and technical engagements, aligning Microsoft, partner, and customer teams on solution approaches, implementation plans, risks, and success measures.
- Collaborate with Cloud Solution Architects, Digital Cloud Solution Architects, sales specialists, customer success teams, engineering resources, and partners to remove blockers and accelerate customer value realization.
- Maintain accurate customer, project, and consumption data in CRM systems, providing timely updates, forecasts, and insights to support business reviews and execution planning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
