Digital Cloud Solution Architecture IC2

Microsoft•Atlanta, GA
•$34 - $74

About The Position

Join Microsoft's CASA (Cloud & AI Solutions Advisors) team, working at the intersection of technology, strategy, and customer success. This customer-facing role focuses on solving technical challenges and helping organizations realize value from Microsoft technology. You will work with technical decision makers, using customer and industry insights to build credibility and influence technical outcomes. In collaboration with Microsoft colleagues, partners, and support teams, you will address customer needs, remove technical blockers, and accelerate adoption of Microsoft Cloud and AI solutions. You will contribute to demonstrations, design sessions, pilots, and proof-of-concepts, and help customers define success metrics, adoption plans, and business outcomes. The role also provides opportunities to develop technical expertise, share insights with the broader technical community, and help customers use Microsoft's skilling and readiness programs.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; or relevant certifications from Microsoft or competing platforms; or at least 2 years of experience in technical architecture, technical consulting, design and implementation, and/or technical sales; or equivalent experience.

Nice To Haves

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field and at least 2 years of experience in technical architecture, consulting, design and implementation, and/or sales, or equivalent experience.
  • At least 1 year of experience with cloud-based solution designs, migrations, and technology management.

Responsibilities

  • Solicit input from others and contribute to proposals for viable solutions based on specific technical products; demonstrate basic technical concepts and validate solution capabilities through design collaboration sessions with customers or partners.
  • Support customer or partner projects for specified architecture solutions by investigating solution areas and assisting with research and testing concepts developed by more senior architects.
  • Execute according to the rhythm of business, capture insights, and use available tools to contribute to engagements owned by others and drive success of Microsoft cloud solutions; promote a One Microsoft mindset.
  • Collaborate to build aligned customer timelines that capture sponsorship and projects tied to technology outcomes that add customer value.
  • Drive technical wins, or portions of technical wins, with peer support; improve customer interactions through feedback and observation.
  • Engage with customer technical decision makers with coaching from others; learn about customers' businesses, industries, needs, and priorities.
  • Assist team members in monitoring, analyzing, or implementing action plans that promote customer usage of prioritized Microsoft solutions and products supporting business outcomes.
  • Contribute to partner sell-with scenarios by facilitating technical engagements and partnering with colleagues to manage the sales process.
  • Participate in the Microsoft tech community, including community calls, sessions, and hackathons, and participate in external architect community events such as conferences, seminars, and technical meetups.
  • Ensure customer technical teams know about and leverage available skilling programs, such as ESI and other digital architect-led workshops.
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