Solution Area Specialist - Windows Client

Microsoft • ,

3d • $133,000 - $239,800

About The Position

The Windows Specialist will defend and grow Windows within Microsoft’s largest and most strategic customers, helping them define and modernize endpoint strategy in an environment shaped by AI, security threats, and platform competition. The role serves as a trusted advisor to senior IT and business leaders, anchoring engagement with CIOs and extending influence across CTOs, CISOs, and AI transformation leaders so Windows remains a foundation for secure, AI-driven work.

The specialist leads high-impact, time-bound customer engagements where Windows platform decisions are strategically critical or at risk. The role communicates Windows’ differentiated value in security, resiliency, management, and AI workloads; coordinates partners and internal teams to demonstrate solutions and deliver outcomes; and turns successful customer engagements into repeatable evidence that can scale across industries and partners. The position contributes to protecting and expanding Microsoft’s commercial footprint and supports customers modernizing endpoint environments, adopting AI-driven workflows, and gaining long-term value from device and endpoint investments.

The role is part of Microsoft Customer and Partner Solutions-Core and the Windows & Device Sales organization, which works with Microsoft’s commercial ecosystem to drive Windows platform adoption and customer outcomes. It requires U.S. citizenship verification because the position supports government customers and may involve access to export-controlled information. The successful candidate must pass Microsoft Cloud Background Checks upon hire or transfer and every two years thereafter.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, and 6+ years of experience in technology-related sales or account management; or equivalent experience.
• U.S. citizenship, verified via a valid passport, is required due to citizenship-based legal restrictions and potential access to export-controlled information.
• Must pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
• Demonstrated ability and experience leading technical and executive-level customer conversations, translating complex platform concepts into clear, outcome-oriented guidance for CIO, CTO, CISO, and AI transformation leaders.
• Strong knowledge of Microsoft Security and compliance technologies, including Microsoft Defender, Entra, Purview, identity and access management, and Zero Trust principles, with ability to translate technical capabilities into business value and risk reduction outcomes.
• Ability to meet Microsoft, customer, and/or government security screening requirements.
• Strong Windows platform expertise, including Windows Pro and Windows 11 Enterprise, and ability to articulate differentiated value across security, manageability, performance, and AI for enterprise and commercial customers.
• Experience advising customers on Windows 11 lifecycle strategy, including hardware refresh planning, security posture improvements, and operational readiness.
• Proven experience in modern endpoint management and workplace transformation strategies, with expertise in Microsoft Intune, Configuration Manager, and cloud-native management; ability to advise senior leaders on device management modernization, security, operational efficiency, and AI readiness and guide strategic platform decisions and transformation roadmaps.
• Strong understanding of AI-ready Windows devices, including Copilot+ PCs, NPUs, and specialized AI silicon, and ability to translate platform and hardware innovation into measurable business outcomes, productivity gains, and competitive advantage.

Nice To Haves

• Master’s degree in Business Administration (MBA), Information Technology, Information Security, or a related field and 8+ years of experience in technology-related sales or account management; or a bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 12+ years of experience in technology-related sales or account management; or equivalent experience.
• 6+ years of solution or services sales experience.
• Willingness to obtain and maintain a Top Secret Clearance.
• Prior background in technical sales, solutions architecture, GBB, or platform Specialist roles requiring credibility in both business outcomes and technical depth.

Responsibilities

• Lead customer sales strategy for complex, high-value opportunities, aligning secure AI and cloud solutions to customer priorities and building trusted relationships with senior decision makers to accelerate transformation, adoption, and business value.
• Develop and execute growth strategies using customer, market, competitive, and whitespace insights to identify new opportunities, differentiate Microsoft solutions, and shape sales plays that advance customer business objectives.
• Lead sales and consumption pipeline performance, leveraging AI-enabled forecasting, usage, renewal, and propensity insights to improve forecast accuracy, accelerate deals, drive expansion, and support predictable customer renewals.
• Orchestrate and influence cross-functional and partner teams throughout the sales lifecycle, activating co-sell motions, removing blockers, managing risk and handoffs, and coaching others to strengthen sales execution and customer outcomes.
• Lead high-impact, time-bound customer engagements where Windows platform decisions are at risk or strategically critical.
• Articulate Windows’ differentiated value across security, resiliency, management, and AI workloads; orchestrate partners and internal teams to deliver proof and outcomes; and convert lighthouse wins into repeatable evidence.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior