Solution Area Specialists

Microsoft • Austin, TX

1d • $107,600 - $205,600

About The Position

The Solution Area Specialist leads customer and stakeholder discussions to identify, qualify, prioritize, and accelerate sales opportunities. The role uses whitespace analysis and market intelligence to identify business opportunities and market gaps, and evaluates solution areas and market trends to align sales plays with customer priorities and outcomes. It partners across organizations to develop solutions that support AI- and cloud-driven transformations for new and existing regional customers, and uses AI-powered analytics to improve forecasting and pipeline management.

The specialist develops customer-specific sales strategies, including strategies addressing security priorities, and acts as a trusted advisor who guides customers toward technology adoption and digital transformation. The role coordinates with account teams, partners, and internal stakeholders throughout the sales lifecycle to drive customer success, solution adoption, expansion, and predictable renewals.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, and 4+ years of experience in technology-related sales or account management; or equivalent experience.

Nice To Haves

• Master's degree in Business Administration (MBA), Information Technology, Information Security, or a related field, and 6+ years of experience in technology-related sales or account management; or a bachelor's degree in a specified or related field and 8+ years of such experience; or equivalent experience.
• 4+ years of solution or services sales experience.

Responsibilities

• Lead discussions with customer stakeholders and decision makers to identify, qualify, prioritize, and accelerate sales opportunities.
• Assess and qualify opportunities using sales frameworks, and contribute to strategies for closing moderately complex, significant-value opportunities.
• Collaborate across organizations to orchestrate deals and manage handoffs throughout the sales lifecycle.
• Build relationships with customer and partner stakeholders, understand sentiment and satisfaction goals, and translate feedback into recovery action plans.
• Develop customer-specific sales strategies that address security priorities and align with customer success plans.
• Activate partner teams, resources, and relationships; drive co-selling and partner engagement throughout the opportunity lifecycle.
• Analyze business and emerging opportunities, customer data, and market trends to prioritize sales strategy and encourage customer innovation.
• Use technology such as AI sales agents, automation, and Power Platforms to drive growth in the assigned domain.
• Manage sales, consumption, and usage pipeline hygiene; monitor adoption trends and identify interventions that support customer value, expansion, and renewals.
• Conduct pipeline reviews with internal stakeholders and use analytics and forecasting tools to improve forecast accuracy and progress toward sales targets.
• Partner cross-organizationally to develop solutions for AI- and cloud-driven customer transformations.
• Differentiate Microsoft's offerings in the competitive landscape and guide customers toward technologies and solutions aligned with their goals.
• Evaluate and share market intelligence, trends, and insights; identify market gaps and align sales execution with strategic directives.
• Coordinate with account teams to align customers' AI transformation visions with business priorities and success objectives.
• Incorporate and reinforce security principles in customer interactions, opportunities, and pursuits.

Benefits

• Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is available through the linked Microsoft careers page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level