Solution Area Specialists IC2

Microsoft•De, DE

About The Position

As a Solution Area Specialist focused on the Public Sector industry, you will drive digital transformation and business value for Public Sector customers by aligning Microsoft’s cloud and AI solutions with their strategic priorities. You will work directly with customers and partners to understand business challenges, identify opportunities, and deliver tailored solutions that improve operational efficiency, customer experience, and market positioning. The role calls for industry insight, consultative sales skills, and the ability to coordinate cross-functional teams to deliver outcomes. You will assess sales opportunities, contribute to strategies for moderately complex and significant-value deals, coordinate internal and partner teams through the deal lifecycle, and build relationships with customer and partner stakeholders. You will manage sales and consumption pipelines, use data and technology to prioritize opportunities and improve forecasting, and help customers adopt solutions and realize their value. You will also develop market and customer insights, align sales strategies with customer priorities, identify opportunities and gaps, and serve as a trusted advisor on technology adoption and digital transformation. Customer interactions and pursuits should reinforce security principles and maintain trust and compliance standards.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 4+ years of technology-related sales or account management experience, or equivalent experience.
  • Fluency in German.

Nice To Haves

  • Master’s degree in Business Administration (MBA), Information Technology, Information Security, or a related field and 6+ years of technology-related sales or account management experience; or a bachelor’s degree in a listed or related field and 8+ years of such experience; or equivalent experience.
  • 4+ years of solution or services sales experience.
  • Familiarity with the Public Sector business.
  • Experience delivering solutions for customer personalization, inventory optimization, and workforce enablement.
  • Understanding of Public Sector compliance and data privacy regulations, such as GDPR, PCI, LkSG, and GPSR.
  • Certifications such as AZ-900 (Azure Fundamentals), AI-900 (AI Fundamentals), or DP-900 (Data Fundamentals) are highly recommended.

Responsibilities

  • Assess and qualify sales opportunities using sales frameworks, guidelines, and AI-enhanced sales methods.
  • Participate in strategy development to drive and close moderately complex, significant-value opportunities.
  • Collaborate across account, partner, customer success, and industry solutions teams to coordinate deals and handoffs throughout the deal lifecycle.
  • Use proven practices to earn customer buy-in, secure deals, and mitigate risks.
  • Develop sales strategies tailored to customers’ security priorities and success plans.
  • Review customer and partner feedback and establish recovery action plans.
  • Build relationships with customer and partner stakeholders to understand sentiment and satisfaction goals.
  • Activate partner teams, resources, and relationships; drive co-selling and partner engagement throughout the sales lifecycle.
  • Connect with partner organizations to increase partner contribution and health in support of execution plans and customer value realization.
  • Analyze business and emerging opportunities to improve the customer portfolio and encourage customer innovation.
  • Use technology such as AI sales agents, automation, and Power Platforms to drive growth in the assigned domain.
  • Use propensity, renewal, consumption, and usage data to prioritize sales strategy.
  • Optimize partner assignments for accounts and opportunities and facilitate handoffs throughout the deal lifecycle.
  • Participate in pipeline reviews to improve forecasting accuracy and meet sales targets, using AI-powered analytics and forecasting tools.
  • Maintain sales and consumption pipeline hygiene to track and achieve assigned sales metrics.
  • Monitor adoption trends, identify opportunities for intervention, help customers realize value, drive expansion, and support healthier renewals.
  • Evaluate solution areas and markets, and develop insights that align sales plays with customer priorities and outcomes.
  • Partner across teams to propose solutions and strategies aligned with customer business objectives.
  • Identify and address gaps to drive market engagement and sales execution.
  • Support the development of AI- and cloud-driven solutions for existing and new customers in the region.
  • Use established strategies in customer conversations to differentiate Microsoft’s offerings.
  • Act as a trusted advisor, guiding customers toward technology adoption that supports their goals and digital transformation.
  • Use whitespace analysis and AI-driven market intelligence to identify opportunities, market gaps, trends, and insights.
  • Evaluate and share market intelligence and insights across the team, using established market analysis approaches.
  • Lead discussions with customer stakeholders and decision makers to identify, qualify, prioritize, and accelerate sales opportunities.
  • Collaborate with internal stakeholders to drive customer success.
  • Work with account teams to align customers’ AI transformation vision with their business priorities and success objectives.
  • Reinforce security principles in customer interactions, opportunities, and pursuits to maintain trust and compliance.

Benefits

  • Benefits and other compensation may be available; details are provided through the linked Germany corporate pay information page.
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