Adoption Consultant (IC2)

Oracle•United States,

1d•$53,000 - $132,400

About The Position

Oracle Health is seeking a motivated, collaborative Adoption Consultant to help healthcare organizations maximize the value of their Oracle Health investments. This junior consulting position is intended for professionals developing their consulting and healthcare technology expertise. The consultant receives general guidance on routine assignments and detailed instruction on new projects while building consulting, client engagement, and product knowledge. As part of a project team, the consultant follows established methodologies to analyze client workflows and end-user experience data, then helps deliver solutions that improve technology adoption, workflow efficiency, and client satisfaction. The role includes supporting implementation of Oracle Health products, contributing to adoption strategies, and developing client relationships. The posting also describes mentoring peers and facilitating training as part of professional development. The position requires a bachelor’s degree or equivalent professional experience, 1–3 years of relevant experience, U.S. citizenship and ability to obtain and maintain a federal security clearance, and willingness to travel as required. The stated U.S. hiring range is $25.48–$63.65 per hour or $53,000–$132,400 per annum; the role may also be eligible for bonus and equity.

Requirements

Bachelor’s degree or equivalent professional experience.
1–3 years of experience in consulting, healthcare information technology, customer success, training, implementation, clinical informatics, or another related functional or technical role.
Effective communication skills and ability to build collaborative relationships with clients and team members.
U.S. citizenship and ability to obtain and maintain a federal security clearance.
Ability and willingness to travel as required.
Strong verbal, written, and interpersonal communication skills.
Ability to build rapport with clients and collaborate effectively with team members.
Analytical thinking and developing problem-solving skills.
Comfort working with technology in a client-facing environment.
Ability to learn quickly and adapt in fast-paced, evolving environments.
Strong organizational skills and attention to detail.
Willingness to receive coaching and continuously develop consulting expertise.
Interest in improving caregiver and patient experiences through technology adoption.

Nice To Haves

Product or technical expertise relevant to healthcare technology or consulting services.
Demonstrated competence in at least one Oracle Health product or technology area.
Experience supporting electronic health record implementations, optimization, or adoption initiatives.
Familiarity with healthcare workflows or clinical operations.
Experience interpreting user experience or operational performance data.
Knowledge of healthcare information technology and Oracle Health solutions.
Experience supporting customer-facing consulting or implementation engagements.
Revenue Cycle experience, such as supporting front-end operations including registration, scheduling, eligibility, coverage verification, demographics, training, and workflow adoption.
Experience supporting middle-end Revenue Cycle functions such as charge capture, coding readiness, clinical documentation workflows, work queue management, and operational handoffs.
Experience supporting back-end Revenue Cycle operations such as billing, denial management, payment posting, adjustment processing, exception handling, and follow-up workflows.
Experience delivering end-user training, workflow reinforcement, or at-the-elbow support to Revenue Cycle staff during implementations, optimization, or operational transformations.
Ability to analyze Revenue Cycle operational metrics, including error rates, rework, workqueue aging, timeliness, and adoption measures.
Experience presenting adoption progress, operational metrics, and recommendations to client stakeholders and partnering with operational and technical teams on process improvements.

Responsibilities

Provide end-user support to promote best practices and improve the experience with Oracle Health solutions.
Assess current-state workflows and recommend improvements aligned with Oracle Health best practices.
Participate in Adoption Consulting engagements to improve user adoption, operational efficiency, and customer satisfaction.
Support the development and execution of client adoption strategies.
Follow Oracle consulting methodologies and established best practices to deliver client solutions.
Analyze client situations and end-user experience data to develop functional recommendations.
Assist with implementation of Oracle Health products and technologies to meet client objectives and project requirements.
Apply standard consulting practices and procedures, receiving guidance on new assignments and more complex work.
Collaborate with project team members to deliver successful client outcomes.
Cultivate client relationships and build stakeholder buy-in for adoption initiatives and workflow improvements.
Communicate with clients, end users, and internal project teams throughout engagements.
Continue developing Oracle Health product knowledge, consulting methods, healthcare industry knowledge, and analytical and technical skills.
Apply feedback and coaching to improve consulting effectiveness.
Mentor peers and facilitate trainings.
On moderately complex customer engagements, complete standard assignments independently using judgment within defined policies and processes to deliver functional and technical solutions.