Enterprise Support Solution Area Specialist

Microsoft • ,

1d • $107,600 - $205,600

About The Position

At Microsoft Elevate, the Enterprise Support Solution Area Specialist is part of a high-growth, AI-powered global sales team focused on partner collaboration and customer success. The role develops business acumen across Microsoft’s product and service portfolio and strengthens solution sales and networking capabilities by leading consultative customer conversations and coordinating end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders.

The specialist is responsible for sales execution and excellence, business value selling, scaling and collaboration, and innovation and capability growth. The role includes managing sales across an assigned territory, from prospecting and qualification through solutioning and closing, while helping customers achieve deployment success, adoption, satisfaction, and business value. It also contributes to go-to-market strategy and applies industry knowledge to identify opportunities and advance customer outcomes.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, or a related field and at least 5 years of technology-related sales or account management experience; or at least 6 years of technology-related sales or account management experience.
• For preferred qualifications: Master’s degree in Business Administration, Information Technology, or a related field and at least 5 years of technology-related sales or account management experience; or a bachelor’s degree in Information Technology or a related field and at least 6 years of such experience; or at least 8 years of technology-related sales or account management experience.

Nice To Haves

• At least 3 years of solution sales or consulting services sales experience.
• Master’s degree in Business Administration (e.g., MBA), Information Technology, or a related field, or a bachelor’s degree in Information Technology or a related field, as specified among the preferred qualification pathways.

Responsibilities

• Orchestrate a virtual team and assess customer needs to develop strategies that build stakeholder networks, accelerate and close opportunities, support robust deployment, and remove blockers to consumption.
• Propose solutions tailored to customer needs by understanding customers’ business and technology priorities, governance, decision-making processes, and budgets.
• Lead sales orchestration to drive deal closure, aligning internal stakeholders and leveraging and expanding partner relationships.
• Lead business decision-maker and IT decision-maker conversations, share best practices and competitor knowledge across solution areas, and act as a subject matter expert to inform pursuit or withdrawal decisions.
• Prospect, qualify, develop solutions, and close business in the assigned territory.
• Manage end-to-end sales and continuous customer engagement to support satisfaction and business value, using customer research, account and competitive planning, risk planning, outcome-based and business value selling, and forecasting and pipeline management.
• Pursue high-potential customers and manage Unified solutions across the organization.
• Bring an innovative perspective to client interactions to identify opportunities, grow client capabilities, and guide sellers and customers.
• Apply knowledge of relevant industries, trends, and competition to establish a point of view.
• Inform go-to-market strategy for solution sales motions and champion customer requests, blockers, and escalations to progress deals toward closure.

Benefits

• Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is available through the linked Microsoft careers page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level