Softline Processor

Goodwill of the Finger Lakes•Brockport, NY

8d•$0 - $18•Onsite

About The Position

The Softline Processor is responsible for production in the softline department, including sorting, hanging, tagging, and labeling products according to standard operating procedures. The role includes providing customer service and maintaining a clean, neat, and safe work environment. The employee may be cross-trained and assigned additional duties. The position requires open and flexible availability, including nights, weekends, and holidays. The production sales expectation is $8,000 during each two-week production period based on a 37.5-hour workweek. Expectations are adjusted by hours worked: $4,267 at 20 hours, $5,333 at 25 hours, $6,400 at 30 hours, and $8,000 at 37.5 hours. The employee generally works in a store and may sometimes work outside while receiving donations or in a warehouse-like donation processing area. Noise is usually moderate.

Requirements

Ability to perform each essential duty satisfactorily, with or without reasonable accommodations.
Must be available to work nights, weekends, and holidays.
Ability to read and understand documents such as time cards and policy manuals.
Ability to complete daily production reports.
Ability to speak effectively and communicate clearly with team members and customers.

Nice To Haves

High school diploma or GED preferred.
Previous retail experience preferred.

Responsibilities

Assess and sort softline products according to quality standards.
Tag and label products accurately based on descriptions within the production system.
Generate the applicable store sales target from items produced during each two-week production period.
Develop and demonstrate knowledge of apparel, accessory, shoe, and other softline product brands.
Maintain a friendly and helpful attitude toward customers and team members; greet customers in a friendly and enthusiastic manner.
Follow Goodwill of the Finger Lakes values.
Address customer concerns courteously and respectfully while following retail policies, and seek supervisor assistance when necessary.
Contribute positively to the team by sharing and receiving ideas or concerns with coworkers and management in a timely and supportive manner.
Keep work stations clean, stocked, and prepared, and request needed supplies from a supervisor.
Maintain the interior and exterior of the store in a neat, clean, and organized manner, including vacuuming, dusting, cleaning bathrooms, and mopping floors.
Perform other duties as assigned by a supervisor.