Softline Merchandising Specialist

Goodwill Industries of Houston•Brenham, TX

17h

About The Position

The Soft Lines Merchandising Specialist works in the Donated Goods Program, processing soft-goods donations such as clothing and linens. The role sorts items into sellable, unsellable, and high-value categories; prepares approved merchandise for sale; and helps ensure donations are handled efficiently and cost-effectively to maximize profitability and support Goodwill Houston’s mission. The specialist hangs and organizes merchandise by department, category, and size, prices items using current baseline guidelines and tagging equipment, and identifies items for eCommerce processing. The position also supports product rotation, sales-floor recovery, customer service, donation intake, housekeeping, and workplace safety. Work is performed in a fast-paced retail and backroom environment and includes physical activity such as standing, bending, lifting, and moving items.

Requirements

Ability to communicate effectively and interact well with individuals with diverse personalities and communication styles.
Excellent customer service skills.
Ability to work a flexible schedule.
Reliable transportation.
Ability to stand, twist, bend, squat, reach, kneel, push, and pull.
Ability to lift up to 40 pounds and occasionally lift or move items up to 100 pounds.
Ability to stand for extended periods.
Professionalism, good judgment, a friendly and cooperative attitude, dependability, punctuality, and ability to maintain confidentiality.

Nice To Haves

High school diploma or equivalent.
Retail sales experience.

Responsibilities

Sort soft-goods donations, including clothing and linens, according to Goodwill Houston quality guidelines.
Examine items to ensure they meet quality standards and separate sellable, unsellable, and high-value goods.
Hang approved items on appropriate hangers and arrange them in size order by department.
Price soft-goods merchandise according to current baseline pricing guidelines and use tagging equipment to place price points on items.
Identify items designated for eCommerce and give them to the manager on duty for processing.
Use designated personal protective equipment while on duty.
Maintain a clean and organized workstation before, during, and after the shift, and request production supplies when needed.
Assist with product rotation and sales-floor recovery.
Greet customers and assist with basic questions about store operations and merchandise.
Assist with unloading donations from donor vehicles, use the donation tablet accurately, and assist donors as needed.
Assist with loading and unloading equipment as needed.
Perform housekeeping and janitorial duties in assigned areas, keeping spaces safe and clutter-free.
Help maintain the safety and security of associates, customers, and company property.
Report all work incidents and injuries immediately.
Follow company policies, procedures, safety and loss-prevention regulations, guiding principles, and applicable laws.
Complete other duties assigned by management.