Social Media Community Coordinator

Grindr • West Hollywood, CA

19h • Hybrid

About The Position

Grindr is seeking a Social Media Community Coordinator to serve as the day-to-day voice of the company across its social channels. The role builds genuine community connection, sparks conversation, and helps the audience feel seen, heard, and entertained by translating pop culture, internet culture, and gay internet culture into timely, funny, culturally relevant engagement. The coordinator engages directly with a diverse community on platforms such as TikTok, Instagram, and X while balancing a playful, conversational tone with sound judgment and brand safety.

The coordinator monitors conversations and sentiment, surfaces actionable insights and potential issues, supports reactive engagement, and collaborates with Social, Content, Customer Experience, and Communications teams to ensure Grindr shows up consistently and meaningfully. This is a hybrid position based in the Los Angeles or New York office, with in-person work required on Tuesdays and Thursdays.

Requirements

• At least 2 years of experience in social media, community management, digital content, or a related role.
• Demonstrated ability to write concise, engaging, platform-native social media copy.
• Strong understanding of internet culture, meme cycles, online discourse, and LGBTQ+ communities and culture.
• Experience engaging directly with online communities and applying good judgment in high-volume or sensitive conversations.
• Experience with social media management, publishing, or analytics tools such as Sprinklr.
• Strong organizational and analytical skills, including the ability to track performance and turn data into actionable insights.
• Excellent communication and cross-functional collaboration skills.

Nice To Haves

• Experience representing a consumer brand with a distinctive, bold tone of voice.
• Sharp comedic sensibility and strong instincts for relevant, authentic, culturally current content.
• Familiarity with basic design or video-editing tools such as Canva, CapCut, or Adobe Creative Suite.
• Close familiarity with the creator and influencer landscape and ability to spot emerging talent, formats, and conversations early.
• Comfort moving quickly and balancing proactive planning with real-time opportunities.

Responsibilities

• Lead day-to-day community management across Grindr’s owned social channels by responding to relevant comments and engaging thoughtfully with the wider social conversation.
• Monitor conversations about Grindr across platforms, including user-generated content, memes, posts, and commentary, and identify opportunities for timely, reactive, or participatory content.
• Partner with the Social Content Manager to keep community engagement, messaging, copy, and content cohesive and optimized for each platform.
• Assist with scheduling and publishing social content, ensuring accuracy, quality, and channel-specific optimization.
• Track engagement, brand sentiment, audience retention, and emerging conversations, and turn performance insights into clear recommendations for the team.
• Maintain an understanding of the creator and influencer landscape, surfacing relevant partners, content trends, and cultural moments.
• Use sound judgment in sensitive community moments, escalate issues appropriately, and support crisis-response efforts when needed.
• Collaborate with Social, Content, Customer Experience, and Communications teams.

Benefits

• Full premium health, dental, and vision coverage for employees; partial coverage for dependents.
• Up to $300,000 in fertility and family-building support, including IVF, surrogacy, egg freezing, and adoption.
• 401(k) with 6% match and immediate vesting.
• Industry-competitive compensation, company bonus, and equity for every employee.
• Gender-affirming care offerings with up to 90% cost coverage, access to Included Health, and monthly HRT stipends.
• Flexible vacation policy and two company-wide rest weeks per year.
• Monthly stipends for cell phone, internet, wellness, food, and commuting.
• Breakfast and lunch.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed