Social Media & Community Outreach Coordinator

Heart to Heart Hospice•Indianapolis, IN

About The Position

Heart to Heart Hospice is seeking a creative, outgoing, and highly motivated Social Media & Community Outreach Coordinator to strengthen regional social media presence, build meaningful community relationships, and support recruitment outreach initiatives. The role combines communication, community engagement, marketing, and recruitment activities while supporting the agency’s mission of compassionate care. The coordinator partners with local branches and branch leadership to support outreach, marketing, recruitment, and employee onboarding. They help identify outreach opportunities, assist with community engagement and recruiting activities, manage social media interactions, and assess social media performance to identify opportunities for improvement. The role involves attending community events and interacting with staff and external partners.

Requirements

  • Demonstrated knowledge of major social media platforms such as Facebook, Instagram, and LinkedIn, and of community outreach, recruitment, or related activities.
  • Strong interpersonal, verbal, and written communication skills.
  • Highly organized, with the ability to manage multiple priorities.
  • Creative, proactive, and comfortable working independently.
  • Professional judgment and discretion, particularly in healthcare environments.
  • Comfortable attending community events and interacting with staff and external partners.

Nice To Haves

  • Associate or bachelor's degree in Marketing, Business, Communications, Human Resources, or a related field; equivalent relevant experience is considered.

Responsibilities

  • Partner with local branches on community outreach, marketing, recruitment, and employee onboarding initiatives to strengthen relationships, increase visibility, and promote regional growth.
  • Collaborate with branch leadership to identify outreach opportunities, support recruitment efforts, and assist with community engagement activities.
  • Support recruiting initiatives, including candidate outreach, career fairs, interview coordination, and onboarding activities.
  • Monitor social media engagement, comments, and messages; respond professionally and promptly or direct inquiries to the appropriate team.
  • Track, analyze, and report social media performance, including follower growth, engagement, reach, response activity, referrals, and visibility trends.

Benefits

  • Competitive salary and bonus plan.
  • Company car for qualifying individuals.
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Paid holidays.
  • 401(k) with up to 4% employer matching; 100% vested.
  • Tuition reimbursement.
  • Ongoing training.
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