Social Media Community Coordinator
About The Position
The Social Media Community Coordinator is the day-to-day voice of Grindr across its social channels, building genuine connection, sparking conversation, and helping the community feel seen, heard, and entertained. The role translates pop culture, internet culture, and gay internet culture into timely, funny, and culturally relevant engagement across platforms including TikTok, Instagram, and X. This position leads community management, monitors conversations and sentiment, identifies emerging moments and opportunities, supports reactive engagement, and helps manage sensitive community issues. The Coordinator partners with the Social Content Manager and teams across Social, Content, Customer Experience, and Communications to ensure engagement and content are cohesive, optimized for each platform, and consistent with Grindr’s voice. The role also assists with scheduling and publishing content and turns performance data into recommendations. This is a hybrid role based in Grindr’s Los Angeles or New York office, with in-person attendance required on Tuesdays and Thursdays.
Requirements
- At least 2 years of experience in social media, community management, digital content, or a related role.
- Demonstrated experience writing concise, engaging, platform-native social media copy.
- Strong understanding of internet culture, meme cycles, online discourse, and LGBTQ+ communities and culture.
- Experience engaging directly with online communities and applying good judgment in high-volume or sensitive conversations.
- Experience using social media management, publishing, or analytics tools such as Sprinklr.
- Strong organizational and analytical skills, including the ability to track performance and turn data into actionable insights.
- Excellent communication and cross-functional collaboration skills.
Nice To Haves
- Experience representing a consumer brand with a distinctive, bold tone of voice.
- Sharp comedic sensibility and strong instincts for what feels relevant, authentic, and culturally current.
- Familiarity with basic design or video-editing tools such as Canva, CapCut, or Adobe Creative Suite.
- Close familiarity with the creator and influencer landscape and the ability to spot emerging talent, formats, and conversations early.
- Comfort moving quickly and balancing proactive planning with real-time opportunities.
Responsibilities
- Lead day-to-day community management across Grindr’s owned social channels, responding to relevant comments and engaging thoughtfully with the wider social conversation.
- Monitor conversations about Grindr across platforms, including user-generated content, memes, posts, and commentary, and identify opportunities for timely, reactive, or participatory content.
- Partner with the Social Content Manager to keep community engagement, messaging, copy, and content cohesive and optimized for each platform.
- Assist with scheduling and publishing social content, ensuring accuracy, quality, and channel-specific optimization.
- Track engagement, brand sentiment, audience retention, and emerging conversations, and translate performance insights into clear recommendations.
- Maintain an understanding of the creator and influencer landscape and surface relevant partners, content trends, and cultural moments.
- Use sound judgment in sensitive community moments, escalate issues appropriately, and support crisis-response efforts when needed.
Benefits
- Full premium health, dental, and vision coverage for employees, with partial dependent coverage.
- Up to $300,000 in fertility and family-building support, including IVF, surrogacy, egg freezing, and adoption.
- 401(k) with a 6% match and immediate vesting.
- Company bonus and equity for every employee.
- Gender-affirming care offerings with up to 90% cost coverage, access to Included Health, and monthly HRT stipends.
- Flexible vacation policy and two company-wide rest weeks per year.
- Monthly stipends for cell phone, internet, wellness, food, and commuting.
- Breakfast and lunch.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
