SMB Inside Sales Representative
About The Position
As an SMB Sales Representative for Lenovo, you will sell Lenovo products, services, and solutions to small and medium business clients through outbound phone calls and written correspondence. Lenovo’s portfolio includes servers, storage, laptops, gaming computers, accessories, and professional services. The role works with acquisition, development, and retention accounts, with sole ownership of a book of accounts and responsibility for exceeding revenue, profit, and services targets. The representative uncovers opportunities, explains product benefits, competes effectively, and drives sales with key customers to meet revenue and profitability objectives. The role also involves configuring, pricing, negotiating, and quoting sales solutions, following up proactively, providing product information and account support, and developing strategies to help new and existing customers find and implement solutions for their business needs.
Requirements
- At least 2 years of professional inside or outside sales experience with a bachelor’s degree, or at least 4 years of professional experience with a GED or high school diploma.
- Professional, goal-oriented, articulate, and able to communicate effectively by phone and in writing.
- Ability and motivation to exceed goals.
Nice To Haves
- Sales experience in a technology field or IT industry.
- Self-confident, proactive, assertive, and positive attitude.
- Acquisition selling skills and a relationship-building mindset.
- Ability to plan strategically, grow SOW, and improve profitability.
- Excellent verbal and written communication skills.
- Executive presentation skills covering hardware and services portfolios.
Responsibilities
- Build complex sales strategies to meet short- and long-term goals, objectives, and quotas.
- Develop and cultivate relationships with new and existing clients while achieving profit and revenue objectives.
- Provide customers with a high level of sales and operational customer service.
- Recommend products, services, and solutions that fulfill clients’ needs.
- Participate in corporate initiatives, including weekly forecasting and opportunity management, to achieve high-performance goals.
- Uncover sales opportunities, communicate the benefits of Lenovo products, and sell against competitors.
- Configure, price, negotiate, and quote sales solutions.
- Provide proactive follow-up, product information, and account support through effective communication.
- Develop strategies to help customers identify and implement suitable business solutions.
