SMB Account Representative (Inside Sales)

Ingram Micro•Scottsdale, AZ

2d•$44,500 - $75,600•Hybrid

About The Position

The SMB Account Representative is a high-energy, customer-facing inside sales role focused on growing Ingram Micro’s Small & Medium Business segment. The representative owns a portfolio of approximately 125 reseller accounts, including new and established customers, and serves as a trusted partner, primary contact, and escalation point. The role drives revenue, margin, and product adoption while delivering an exceptional customer experience. It is designed as a launchpad for a long-term sales career, with potential growth into senior sales, account management, or business development roles. The position follows a hybrid schedule with three days per week onsite. Candidates may be based in Buffalo, New York; Irvine, California; Scottsdale, Arizona; or Greeley, South Carolina. Schedule flexibility is strongly preferred. Compensation includes a competitive base salary and quarterly uncapped commission, with commission guaranteed for the first quarter. The typical U.S. base pay range is $44,500–$75,600 per year, depending on work location, pay grade, role requirements, experience, and skills.

Requirements

At least 2 years of sales or customer service experience in any industry, or at least 1 year of experience in technology, distribution, or a related field.
High school diploma or equivalent.
Basic proficiency in Microsoft Excel and Word.
Strong written and verbal communication skills.
Ability to influence and persuade customers and partners.
Customer-focused mindset and drive to deliver results.
Comfort working in a fast-paced, high-volume environment.
Strong organizational skills and ability to prioritize effectively.
Ability to collaborate and build relationships across teams.
Resilience and adaptability in a dynamic environment.
Proactive, action-oriented approach to pursuing opportunities.

Nice To Haves

Bachelor’s degree.
Schedule flexibility.

Responsibilities

Own and grow a portfolio of approximately 125 reseller accounts, including new and established accounts.
Build strong customer relationships and act as a primary point of contact and escalation point.
Identify and act on opportunities to increase revenue, margin, and product adoption.
Drive day-to-day sales activity, including quoting, follow-ups, and closing opportunities.
Proactively engage customers to uncover business needs and position solutions.
Partner with internal teams and vendors to drive results.
Prioritize effectively in a high-volume, fast-paced environment.
Set clear expectations and follow through with urgency and accuracy.
Manage multiple priorities while maintaining speed and accuracy, taking ownership and delivering results with minimal supervision.

Benefits

Healthcare benefits
Paid time off
Parental leave
401(k) plan
Company 401(k) match
Short-term disability coverage
Long-term disability coverage
Basic life insurance
Wellbeing benefits
Quarterly uncapped commission
First-quarter commission guarantee
Merit increases, annual bonus or sales incentives, and long-term incentives may be available based on position level and individual performance