Inside Sales Manager, SMB

HHAeXchange•New York City Metropolitan Area, NY
•Hybrid

About The Position

HHAeXchange is hiring an Inside Sales Manager, SMB to lead a team of Inside Sales Account Executives in achieving monthly and quarterly quotas. The manager will mentor and coach account executives, refine the sales process, develop industry expertise in the region, and collaborate across sales, marketing, and implementation to deliver a strong experience for prospective customers. The role follows a hybrid schedule, with three days per week (Tuesday, Wednesday, and Thursday) at the company’s Midtown Manhattan headquarters, from 8:30 a.m. to 5:30 p.m. The position includes travel of 10–25%, including overnight travel. The base salary range is $135,000–$150,000, excluding variable compensation. This is a benefits-eligible, full-time, exempt position.

Requirements

  • At least 5 years of experience managing high-performing sales teams in a high-velocity sales cycle.
  • Strong understanding of sales best practices and methodologies.
  • Experience selling to first-time technology buyers.
  • Humility and empathy for the challenges prospects face in the homecare industry.
  • Willingness to explore and responsibly adopt AI tools to enhance productivity and innovation.
  • Ability to perform essential job duties satisfactorily, with or without reasonable accommodations.

Nice To Haves

  • Experience selling into the healthcare or homecare industry.

Responsibilities

  • Recruit, hire, coach, and manage a team of Inside Sales Account Executives.
  • Identify and launch initiatives to drive growth and operational excellence.
  • Monitor and refine processes, metrics, and tools to maximize team success.
  • Achieve monthly and quarterly pipeline and revenue targets.
  • Report pipeline-building metrics and forecasts to the VP of Sales.
  • Collaborate with sales enablement on targeted training and development.
  • Motivate individuals and the team to exceed objectives through coaching and mentorship.
  • Empower the team to take ownership of its territory.
  • Ensure team metrics align with broader organizational objectives.
  • Provide feedback from prospect conversations to product, sales, and marketing leadership.
  • Travel to conferences, industry events, and client site visits as necessary.
  • Perform other duties as assigned by a supervisor or HHAeXchange leader.

Benefits

  • Competitive health plans.
  • Paid time off.
  • Company-paid holidays.
  • 401(k) retirement program with a company-elected match.
  • Other company-sponsored programs.
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