Manager, Sales Engineering - SMB

Zscaler

2h•$154,875 - $221,250•Remote

About The Position

Zscaler is seeking a Manager, Sales Engineering - SMB based in the United States. Reporting to the Director, Sales Engineering, this role leads and grows the regional US sales engineering organization for the core portfolio, including the Gen AI market. The manager works closely with go-to-market (GTM) sales leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. The role focuses on developing the sales engineering team, scaling core processes such as discovery, technical qualification, and proof-of-concept, and partnering with sales leadership and clients to design and present business solutions that drive revenue growth. The manager operates in a matrixed environment to promote the Zscaler portfolio through value-based selling.

Requirements

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.
Bachelor’s degree in Engineering, a related field, or equivalent experience.
Proven track record in sales or systems engineering, with experience managing and directing a sales engineering team.
Demonstrated experience in mentoring, coaching, and talent development.
Technical expertise in cybersecurity and networking.
Proven ability to communicate value-based selling in a matrixed GTM environment.

Nice To Haves

Experience working with Zscaler or competitive solutions.
Deep understanding of SaaS-based technologies and regulatory compliance.
Experience teaming with large GTM and Partner Ecosystems in a matrix environment.
Strong AI fluency, including leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs.

Responsibilities

Recruit, mentor, and develop the sales engineering team.
Refine and scale sales engineering processes, including discovery, technical qualification, and proof-of-concept.
Partner with sales leadership and clients to design and present business solutions that drive revenue growth.
Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling.
Align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners.