Inside Sales Manager, SMB

HHAeXchange•New York, NY

7d•$135,000 - $150,000•Hybrid

About The Position

HHAeXchange is a technology platform for home and community-based care. The Inside Sales Manager, SMB leads a team of Inside Sales Account Executives to achieve monthly and quarterly quotas. The role includes mentoring and coaching account executives, refining the sales process, developing regional industry expertise, and partnering with sales, marketing, and implementation teams to provide a strong experience for prospective customers. This position follows a hybrid schedule, working three days per week (Tuesday, Wednesday, and Thursday) at the company's Midtown Manhattan headquarters, from 8:30 a.m. to 5:30 p.m. The role requires 10–25% travel, including overnight travel. It is a full-time, exempt, benefits-eligible position. The stated base salary range is $135,000–$150,000, excluding variable compensation; starting salary depends on factors including experience, education, training, merit, location, and alignment with company values.

Requirements

At least 5 years of experience managing high-performing sales teams in a high-velocity sales cycle.
Strong understanding of sales best practices and methodologies.
Experience selling to first-time technology buyers.
Humility and empathy for the daily challenges faced by prospects in the homecare industry.
Willingness to explore and responsibly adopt AI tools to enhance productivity and innovation.
Ability to perform essential job duties satisfactorily, with or without reasonable accommodations.

Nice To Haves

Experience selling into the healthcare or homecare industry.

Responsibilities

Recruit, hire, coach, and manage a team of Inside Sales Account Executives.
Identify and launch initiatives to drive growth and operational excellence.
Monitor and refine processes, metrics, and tools to maximize team success.
Achieve monthly and quarterly pipeline and revenue targets.
Report pipeline-building metrics and forecasts to the VP of Sales.
Collaborate with sales enablement on targeted training and development.
Motivate individuals and the team to exceed objectives through coaching and mentorship.
Empower team members to take ownership of their territories.
Ensure team metrics align with broader organizational objectives.
Provide feedback from prospect conversations to product, sales, and marketing leadership.
Travel to conferences, industry events, and client sites as necessary.
Perform other duties as assigned by a supervisor or HHAeXchange leader.